Job description

Join our Calera or Alabaster team! Huge Income and Growth Potential! If you are energetic and have excellent customer service skills, you may be perfect in the Quick Lane Advisor position.

The Quick Lane Advisor is the center of communication for maintenance/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all vehicle maintenance matters, the Quick Lane Advisor must listen and thoroughly understand customer problems, arrange for appropriate repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs & maintenance are recommended.

The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

Licenses & Certifications
Required

• DRIVER'S LICENSE

Behaviors
Preferred

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations
Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• Day shift
• Rotating shift

Ability to commute/relocate:

• Calera, AL: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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