YWCA Seattle | King | Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Rapid Rehousing Case Manager

Benefits

Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. Typically, after two years of employment, employees are eligible to participate in the YWCA Retirement Fund with an employer match of 14%.

#YWCAWORKS

Summary

Provides progressive housing stability case management and advocacy for participants in Rapid Rehousing (RRH) Program. This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Responsibilities

Qualifications & Core Competencies:

Bachelor's Degree with two years of direct social service experience working with low-income and/or families experiencing homelessness. Chemical dependency and/or mental health background preferred

Or

AA Degree with three years of direct social service experience, including one year of experience in working with low-income and/or families experiencing homelessness

Or Five years of experience working in the social service field with low-income and/or families experiencing homelessness with demonstrated knowledge of domestic violence, trauma informed care, mental health issues, and chemical dependency as well as landlord/tenant issues or any combination of education and experience that adequately demonstrates an ability to perform this job effectively AND:

• Demonstrated commitment to anti-racist principles and working within an anti-racist framework to ensure racially equitable outcomes and advance the YWCA Mission
• Knowledge of affordable public and private housing resources in Snohomish County
• Good oral and written communication skills and organizational and record keeping skills
• Ability and willingness to work independently and as part of a team and to make sound judgments without on-site supervision
• Understanding of Chronic Homelessness, Harm Reduction, Trauma Informed Care, and Housing First practices
• Ability to travel independently between multiple worksites in a day
• Demonstrated experience using Motivational Interviewing techniques
• Paid and/or volunteer work experience with emergency shelters, transitional housing programs, and/or other residential programs;
• Knowledge of and demonstrated experience as a service provider with any of the following: crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills
• Knowledge of services available in Snohomish County for low-income adults and families
• Strong organizational skills and keen attention to detail
• Excellent written and oral communication skills
• Demonstrated ability to meet multiple deadlines
• Experience working with communities of color and people from different cultures than your own
• Demonstrated understanding of the intersection of racism and poverty
• Ability to work independently as well as part of a team
• Ability to maintain confidentiality

COVID-19 Vaccination Requirement

All new hires must be fully vaccinated in accordance with CDC guidelines prior to their first day of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

• Ability to lift up to 30 pounds
• Ability to conduct in-home visits with clients in a multi-level apartment complex
• Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
• Frequently stands, walks, sits and climbs in performing duties in the workspace and in the community
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
  
  *Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%