Receivables Clerk / Administrative Assistant

We don’t just have a mission statement…we have a mission.

At Peninsula Psychological Center our commitment to optimal mental health and steadfast support isn’t just for our clients, it extends to every member of our team.

Peninsula Psychological Center realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We are currently seeking Receivables Clerk/ Administrative Assistant.

This is a full time/in person position at our Silverdale, WA location.

If you love people and love numbers, we’re looking for you! Within our team-focused office, you’ll perform a wide variety of support functions to ensure timely and effective operations and payment transactions. This is a great opportunity for someone looking to grow their skills while facilitating quality patient care experiences.

Schedule: Monday – Friday 9:00 am – 5:30 pm

Compensation: $18.00 - $21.00 per hour

Requirements:

• Reviews patient accounts to investigate, identify and assist in resolving slow or non-pay issues
• Generates “help tickets” to the corporate RCM team and coordinates efforts
• Greets patients and efficiently facilitates service, collects payments, and documents records
• Answers phones, resolve client needs or transfers calls as appropriate
• Performs routine clerical and support functions
• Provides clinician support and communication
• Follows established policies and procedures to prioritize efficient workflow and completion of required daily activities
• Autopay processing and Time of Service (TOS) collection duties as assigned

Advantages:

• Benefits: Medical, Dental, and Vision
• 401k with employer contribution
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

Beneficial Skills & Experience:

• Excellent analytical, and organization skills and attention to detail
• Medical office experience is appreciated however, we are willing to train the right candidate
• Professional oral and written communication

• Eager to learn new things and adapt to new situations while taking direction
• Ability to multitask and to work accurately with frequent interruptions
• Compliance with HIPAA privacy regulations
• Previous computer experience (our office uses EMR and electronic billing)

About Peninsula Psychological Center

Peninsula Psychological Center is a premier outpatient mental health clinic serving individuals in the Kitsap country and surrounding areas. This dedicated psychological center was founded in 1991 with multiple offices located throughout Kitsap County. Our main office is centrally located in Silverdale while other office locations include Port Orchard, Port Hadlock, and Poulsbo.

We are committed to providing the community with professional, caring, and confidential therapy and psychiatric services. Here at Peninsula, we provide ADHD evaluations and have a division for educational consulting where we conduct evaluations and provide consultation related to educational accommodations to support students with special needs.

Peninsula Psychological Center is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership allows us to offer additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.