Job description

Hospice Receptionist – Full-time

As a non-profit organization serving Maui for over 35 years, Hospice Maui is honored to have earned the community’s trust as the respected hospice leader on Maui.

Job Summary

The Hospice Receptionist is responsible for creating a warm, responsive interaction with callers, visitors, patient families and staff acting as the communication hub for the organization, meeting specific administrative needs that arise, and offering IT support. The Receptionist also spends up to two hours per week at the bedside of a hospice patient in the inpatient facility (Hale).

Education

• High school diploma or equivalent experience required.
• Associates degree in Office Administration or Business Technology preferred.

Experience

• Two years of reception or related office experience to include multi-line phone system required.
• Previous hospice, medical or healthcare office experience preferred.

Knowledge/Skills/Abilities

• Proficiency with Microsoft Office Suite, GSuite, smart phones, and apps.
• Demonstrate excellent communication, customer service and interpersonal skills.
• Sensitivity, personality and demeanor to deal professionally with the public, patients at the end-of-life, and/or grieving family members.
• Ability to work collaboratively and harmoniously with others.
• Strong attention to detail and organization skills.
• Ability to work effectively in fast-paced office environment with frequent interruptions.

Hospice Maui conducts post-offer background checks and drug testing.

Administrative Duties:

• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors

Setting:

• Medical

Benefit Conditions:

• Waiting period may apply

Ergonomic Workspace:

• Yes

Work Remotely

• No

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to complete Staff/Volunteer Hospice Training on two consecutive weekends in February?

Education:

• Associate (Preferred)

Experience:

• hospice, medical or healthcare office: 2 years (Preferred)
• reception or related office: 2 years (Required)

Work Location: One location

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