Calling all candidates who want to be part of a fun and growing team!

Paradigm at Faith Memorial is an employee-based company that truly values its members. They provided excellent resources, education, supplies, and career growth opportunities to each team member.

Paradigm at Faith Memorial believes that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real, and to the point. We believe that by building an empowered team that knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.

You deserve good pay. You deserve good benefits. You deserve to work in a place where your voice matters. If you agree, Faith Memorial is the place for you.

Classification

Hourly Non-Exempt

Reports to

Administrator

Summary/Objective

In keeping with our organization’s goal of improving the lives of the residents we serve, the Receptionist exemplifies the company’s values while greeting residents, visitors, and staff when they enter the building or call the facility. The Receptionist works directly under the Administrator and assists the Administrator in administrative tasks.

Job Duties

Greet individuals as they walk through the door and answer phones

Direct individuals to where in the building they are going as well as transfers phone calls to staff members throughout the building

Perform administrative tasks as assigned by administrator

Maintain current directories of staff and residents

Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment

Comply with facility policies and procedures

Communicate and interact effectively with residents, visitors, families, staff, and supervisors

Attend and participate in departmental meetings and in-services as directed

Report all resident, staff, or other concerns to the appropriate department head

Report all incidents, accidents, unsafe situations, and concerns immediately

Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities

Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Supervisory Responsibility

There are no supervisory responsibilities for this position. However, the position requires communication with and oversight of nursing home staff to ensure that specific policies, procedures, and programs are implemented correctly.

Required Education and Experience

High school diploma or GED

One-year relevant experience

Strong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)

Must be proficient in using computers and general office machines, including telephone system, copier, fax machine, and postage meter

Associate or bachelor’s degree preferred

Two years of relevant experience preferred

Required Skills

Excellent written and verbal communication skills

Demonstrate leadership, organizational skills, and ability to maintain a positive and professional attitude

Ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously

Display attention to detail

Interact with residents, families, and the community in a professional manner

Ability to engage in active listening (giving full attention to those speaking), critical thinking (using logic and reasoning to identify strengths/weaknesses of alternative solutions), and active learning (understanding implications of new information during problem-solving situations)

Exceptional judgment and active foresight

Self-motivated and self-directed

Paradigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team, who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.