Job description

Summary

Promotes the Ministry, Mission and Core Values of the Arlington of Naples and Lutheran Life Communities by demonstrating professional and ethical work practices while fostering excellence in hospitality and customer service. Provides administrative support to the Administrator & Executive Director. Will also provide assistance to other department heads as necessary.

ADVANCED Excel, Word, Powerpoint, Outlook skills

Essential Functions & Responsibilities

• Provide professional front desk customer service assistance to residents, employees and/or visitors.
• Perform clerical duties for the Health Care Administrator with upmost confidentiality.
• Provides assistance with Health Care units for patient transportation, etc.
• Maintain daily visitor logs, temperature testings, COVID weekly testing.
• Standardizes filing of residents and vendor information.

• Forwards mail and/or delivery for former residents to their appropriate new address.

• Effectively completes tasks and projects as needed to support the community.
• Maintains Outlook calendar, room reservations and special events listings.
• Composes correspondence.
• Sorts, opens prioritizes mail.
• Coordinates communication with vendors, state and local agencies, families, residents and staff.
• Answers telephones, acts as concigere for Health Care front desk, take messages.

• Must have advanced Excel, PowerPoint, Word, Outlook experience.

• Order supplies for departments
• Checking all suggestion boxes.
• Must be well organized, ability to multi task, meet deadlines and handle fast paced work environment
• Assists with daily census. Other duties as assigned.by Administrator

.Physical Requirements & Work Environment

• Ability to frequently walk and stand; occasionally stoops, kneels, crouches or crawls, pushes, pulls, lifts, grasps and feels.
• Frequent use of manual and finger dexterity and eye-hand coordination when handling office equipment.
• Corrected vision and hearing within normal range.
• Occasional lifting and/or moving up to 10 lbs.
• Typical business or office environment. Noise level normally quiet.

Education/Experience/Skills

• Associates degree or higher with at least three years’ business office and advanced computer experience; or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Strong oral and written skills
• Ability to make decisons, according to policy and procedures and/or instruction
• Must be able to maintain confidentiality of information and HIPPA standards
• Must be consistent in processes, with ability and willingness to adapt quickly to change and/or desire to take on new task.

• Must possess advanced computer skills and ability to utilize various software programs including advanced knowledge of Excel, Power point and Word, ability to learn new programs and pick up information quickly.

• Must be able to comprehend and perform oral and written instructions

• Able to respond to and interact positively with groups of managers, clients, customers and employees.
• Possess excellent customer service skills.
• Full time scheduled position which may require flexibility as needed

The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodation to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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