Job description

WORK CONDITIONS: Some lifting of office materials not to exceed 35 lbs. Normal office environment. May be required to work overtime during peak work periods, Saturdays and holidays.

MAJOR FUNCTIONS AND RESPONSIBILITIES:

Directs telephone calls and walk-in visitors to the appropriate departments and offices of the cemeteries. Duties/responsibilities will vary at each cemetery.

QUALIFICATIONS:

A. Education/Work Experience/Skills and Personal Requirements

- High school graduation or GED is required with one-year post-secondary school in office practices or equivalent preferred

- Ability to operate a multi-line telephone system

- Ability to work independently of direct supervision

- Computer literate with knowledge and experience in Microsoft Office

- Excellent public relations skills and telephone etiquette a must

- Bi-lingual capability preferred

- Ability to project a professional, sincere and friendly manner at all times

- Ability to work well with staff and supervisors

- Demonstrated sensitivity to a multicultural church

SPECIFIC DUTIES:

1. In work situation and dealing with co-workers and the public, adhere to the Mission Statement of the Catholic Cemeteries and follow policies and procedures of the Catholic Cemeteries Association.

2. Screen and direct telephone calls/walk-in visitors to the various departments and offices of the cemetery.

3. Takes messages for staff when they are unavailable, and forwards messages in a timely manner.

4. Monitors the use of the photocopying machine to include replacing fluids, and in reporting maintenance problems.

5. Receive accounts receivable payments and issue receipts.

6. Provide secretarial assistance to the cemetery supervisor

7. Assist department offices and consultative bodies with mailings, and other technical assistance as requested.

8. Responsible for compiling of files/labels and filing as requested.

9. Responsible for keeping cemetery office orderly and tidy.

10. Responsible for work orders, pending file and all follow up.

11. Assist families with burial locations.

12. Processes incoming and outgoing mail.

13. Obtains at-need information when Family Services Coordinators are unavailable.

14. Respond to account receivable and miscellaneous cash payment inquiries.

15. Responsible for petty cash drawer.

16. Responsible for maintaining office supply inventory for all departments

17. May be assigned special assignments on behalf of the Cemetery Supervisor

18. May be called upon, at the discretion of the cemetery supervisor, or Director of Cemeteries to perform comparable duties of a similar or related nature or to assist in areas where the Catholic Cemeteries needs require.

Job Type: Full-time

Pay: $15.79 per hour

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Work Location: One location

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