Job description

About WakeMed:
About WakeMed Health & Hospitals
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Receptionist will provide customer service by addressing the various needs of our patients and families. The Receptionist will provide the coverage with smooth transition between the reception areas, while ensuring the continuance of all duties specific for each area. The Receptionist will clearly communicate expectations to provide comfort and to address the needs of all families and visitors, as well as assist nursing staff, support staff, and physicians with general information and directions regarding their patients and families. The Receptionist will oversee the activities of the volunteers placed to assist with daily functions in the reception area.

Experience Requirements:
3 Years Related Position Experience Required

Education Required:
High School Diploma or Equivalent Required

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
Weekdays 7:00am -5:00pm

Weekend Requirements:
No Weekends

Call Requirements:
na

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