Job description

General Description
Under occasional supervision, this position performs various routine-to-moderately complex and specialized
clerical activities related to the maintenance and processing of Police Chief"s Office records and performs related
clerical and administrative work as assigned. Reports to the Records Supervisor. Essential Job Functions
The tasks listed below represent most of the time spent working in this position. Supervisor may assign
additional tasks within the scope of this classification as necessary. Receives, reviews, processes /enters, tracks and files all incident and accident reports, supplemental reports,
citations, warrants, parking tickers, and other records. Locates and duplicate agency records and reports for officers, attorneys, court personnel, outside agencies
and the general public as requested and as appropriate. Compiles data for reports; conducts research as necessary to locate and compile requested information;
performs basic information / data analysis as assigned. Conducts record checks as requested. Collects, receipts and records various fines and fees; balances and submits monies daily to appropriate office. Mails confiscated driver"s licenses and forms to appropriate state office. Assists in maintaining supply and form inventory; orders new stock as needed; issues supplies to department
personnel. Provides limited instruction and leadership to lower-level clerical staff as assigned. Greets and assists department visitors. Answers the telephone; provides information and assistance to callers; routes calls to appropriate personnel
and takes messages as necessary. Performs routine clerical work as required, including entering computer data, copying and filing documents,
distributing daily mail, sending and receiving faxes, etc. Refers to policy and procedure manuals, computer manuals, directories, maps, law books, etc. Interacts and communicates with various individuals and agencies such as the immediate supervisor, co-
workers, other department supervisors and employees, other county personnel, customers, and the general
public. Performs other related duties as required. Qualifications
High school diploma or GED equivalent. Knowledge, Skills and Abilities
Knowledge - Knowledgeable in the methods, policies and procedures, codes and ethics of the agency pertaining to specific
duties of the Records Clerk. Is knowledgeable in the laws, ordinances, standards and regulations pertaining to
the specific duties and responsibilities of the position. Knowledge - Knowledge of the organization of the City and of related departments and agencies. Skills - Excellent clerical, data processing, customer service and interpersonal skills. Ability - Is able to communicate
effectively with others both in person and over the telephone in a clear and concise manner. Knowledge - Knowledge of
modern office practices and equipment, including the use of computers in word and data processing and
records management. Ability - Ability to compile organize, prepare, process, compose and maintain an assortment of records, reports,
correspondence and related documents. Ability - Is able to maintain confidentiality in reporting and record-keeping as
required. Skills - Skilled in applying a responsible attention to detail as necessary in preparing records, reports and
correspondence. Ability - Ability to plan, organize and prioritize daily assignments and work activities. Knowledge - Knows how to perform duties in a courteous manner and with the utmost integrity in the best interest of the
public. Skills - Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving
assignments and/or directions from supervisors and providing limited leadership to assigned co-workers. Skills - Requires ability to read a variety of policy and procedure manuals, computer manuals, routine reports, etc. Skills - Requires the ability to record and deliver information, to explain procedures, to follow oral and written
instructions. Ability - Must be able to communicate effectively and efficiently with co-workers and the general public. Ability - Ability to operate an assortment of office equipment and machines including a copier, computer, printer,
calculator, typewriter, telephone, paper shredder, etc. Physical Requirements
Tasks require the ability to exert light physical effort in light work, but which may involve the lifting, carrying,
pushing and/or pulling of objects or materials of light weight (up to 10 pounds). Tasks may require extended
periods of time at a keyboard or work station. Disclaimer
The City of Apopka reserves the right to fill positions prior to the closing date and also reserves the right to close the posting prior to the date indicated. Positions will be filled by competitive selection from among categories of qualified and available candidates. It is the policy of the City of Apopka to give first consideration to all employees and other internal applicants prior to considering external (outside) applicants. Applicants should expect a starting salary at the minimum of the pay grade range; applicants with exceptional qualifications and/or experience may be eligible for a rate of pay which is higher than the range minimum upon approval by Administration. Your social security number is requested for the purpose of payroll eligibility verification, processing employment benefits, applicant and employee background checks, and income reporting and will be used solely for those purposes. The City of Apopka participates in E-Verify. Employers are required by federal law to verify the identity and employment eligibility of all persons hired to work in the United States. We utilize the E-Verify system to process our new hires. We provide information to the Social Security Administration and, if necessary, the Department of Homeland Security with Information from each new employee"s Form I-9 to confirm work authorization.

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