Join Aya Healthcare, winner of multiple Top Workplace awards!

The Regional Director is to strategically oversee the overall operations of the accounts within their region, including responsibility for the overall results from the development and execution of strategies that support, strengthen, and grow our MSP programs. The regional director is the first point for client escalations and driver of communication across the team. They will manage the core program management support team to achieve the goals set by the client. The regional director must be able to travel up to 30% of the time.

Who we are:

We're a $5.8 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we're obsessed with creating exceptional experiences for our clients, healthcare professionals and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience, and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally

Responsibilities:

• Manage and support effective teams. This includes but is not limited to:
• Hiring, providing performance assessments and feedback on a regular basis and develops staff.
• Ensures staff has resources, skill sets and tools necessary to accomplish team goals by continuously identifying process improvements and educational/training opportunities.
• Assesses accuracy of team's work and holds team member accountable; leads daily and weekly meetings.
• Conducts one-on-ones with direct reports.
• Identifies and conducts training for team as needed.
• Supports the planning and execution of team building activities.
• Develops team members for internal company growth, assigning stretch tasks and working with them to further develop skillset.
• Leads and inspires teams through ambiguous and challenging situations in a sustainable manner.
• Builds future leaders by mentoring, guiding and supporting a team of program managers and program coordinators, refining their skills and approach while ensuring they deliver high-priority programs for the organization.

• Oversees and guides Aya initiatives and change management across multiple program management teams and client stakeholders, building consensus around business priorities and timelines
• Builds partnerships across organizational, departmental and geographical boundaries to leverage knowledge and refine best practices.
• Continuously looks for process improvement opportunities to accelerate the delivery of value to our clients.
• Provides a regular cadence of clear and concise communications and program updates to Aya senior leadership, reporting on key program deliverables and stopping workstreams that are ineffective.
• Engages in organization projects outside of program management to meet business needs, e.g. internal process improvement initiatives.
• Drives multiple program teams to successful outcomes, balancing the work of internal teams (account management, recruiting, credentialing, clinical) with the expectations of multiple external stakeholders.
• Develops full program plans including milestones, deliverables, resourcing, dependencies, development, escalation, and communication.
• Attends and executes goals of MSP FAST team meetings.
• Participates in the preparation and delivery of QBRs.
• In partnership with data team, drives improvement of client programs by using Aya technology platforms to analyze, validate and visually interpret the data.
• Coordinates and reviews reports as needed to effectively manage client programs. This can include but is not limited to reports such as Gantt Charts, weekly activity reports, weekly expiring documents and compliance reports, sourcing reports, market data, etc.
• Leverages Aya systems (Nova, Connect, V1, etc.) to effectively manage client programs and provide data to internal Aya groups as necessary
• Attend Program Management Leadership training.
• Other duties as assigned.

Required Qualifications:

• Bachelor's degree
• Minimum of three years managing and leading teams required.
• Progressively responsible experience working with clients, with proven success building and maintaining client relationships.
• Working with clients in a staffing, program, account or project management environment required.
• Excellent problem solving, critical thinking, and organizational skills
• Working knowledge and experience in a work environment with performance metrics.
• Experience in a health care setting preferred
• The Aya Program Management Department is a client facing role that will require on-site clients visits; therefore, where permitted by applicable law, you will be required to be fully vaccinated against COVID-19, including having the COVID-19 booster if eligible.

What We Offer:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling

• Celebrations! We hit our goals and reward ourselves.
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited DTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

Compensation: Aya reasonably anticipates the pay scale for this position to be an annual salary of $135,000 to $155,000.

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy