Regional Director of Operations, Senior Living

Full Time
Farmington Hills, MI 48334
Posted
Job description

Beztak and All Seasons Senior Living are looking to hire a Regional Director of Operations to join our Senior Living Team. Based in Michigan, the right person will provide exceptional leadership to their team and promote the highest standards of excellence, and commitment to service. The Regional Director of Operations is organized, caring, flexible, and well-disposed. The Regional Director of Operations is responsible for overseeing all Senior Living properties within their specified region and to advance all corporate strategic initiatives within the assigned region. Above all else, the Regional Director of Operations must have an unparalleled passion for service in order to display a commitment of excellence that interprets the Beztak vision and brand.

Essential Functions:

  • Assist in recruiting, hiring, training, motivating, evaluating, and terminating other on-site personnel, including the ED and Department Directors.
  • Coach the ED in performing timely and meaningful performance appraisals for staff.
  • Assist the ED in handling unusual personnel issues and assure that these issues are brought to the attention of the SL SVP.
  • Train the ED in preparing detailed schedules for each on-site position. Ensure that the ED properly schedules work hours for the staff.
  • Review standard and procedure updates with the ED and staff to ensure company systems are followed.
  • Develop, implement and achieve the annual community budget for each community within the region. This includes meeting / exceeding volume and rate goals as well as controlling operating expenses.
  • Oversee the annual CAPEX plan for each community.
  • Ensure that quality products are purchased at the best available price.
  • Oversee monthly rate adjustment process and approve all Rate Adjustment Forms (RAFs), maximizing rental rates where applicable.
  • Perform site visits to communities within the region, utilizing the Property Inspection Checklist.
  • Oversee the development and execution of each Community’s Quarterly Marketing Plan and maintain highest possible occupancy.
  • Ensure that vacant apartments are prepared for occupancy within five days to company standards. Routinely walk all market ready vacant apartments. Review the timeline for make-ready units and ensure it is being met.
  • Maintain current knowledge of community's competition to assess differentiators. Work with the sales team and ED to develop competitive analyses.
  • Review estimates and prepare specifications for major capital expenditures.
  • Review recurring service contracts and re-bid annually
  • Assure consistency in the execution of the core programs to include Fine Dining, Activities, Wellness/Fitness, Concierge and Associate Engagement.
  • Communicate best practices across the region.
  • Oversee the development and execution of each Community’s Annual Strategic Initiatives.

Personal Qualities:

  • Excellent leadership skills
  • Strong attention to detail
  • Able to remain calm under pressure
  • Minimum 4 years’ experience in related role

Qualifications:

  • Bachelor’s degree preferred
  • Minimum 4 years’ experience in related role
  • Flexibility to travel when needed

Why Beztak?

Beztak Properties, a national Real Estate Development and Property Management company, wants you to join our family of talented individuals. Our portfolio includes over 35,000 apartments across the nation including multi-family and senior living, as well as over 2,000,000 SF of retail and office space. Our award-winning team members work together to provide an excellent living experience for each resident that chooses to call a Beztak community home.

We are seeking to hire bright, dynamic individuals who have a passion for service and commitment to excellence. Our culture is one that is built upon the three E’s: Excellent, Ethical and Effective. We strongly believe in promotion from within. As a team member, you will have the opportunity to experience limitless career growth potential and advancement. While certain positions require past work experience in a specific role, you don’t have to have any experience in property management to join the Beztak team. We will teach you everything you need to know about what we do!

We also offer a generous, competitive compensation and benefits package. Check us out at www.beztak.com to learn more about who we are.

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