Regional Service Representative - Woodmere, Garden City NY area

Full Time
Garden City, NY
Posted
Job description

The primary function of this position is to provide store service, stocking and/or program resets under the direction of a NOVO Building Products Area Manager. This position requires travel to various Lowe’s stores as needed due to vacancy, PTO, surge in business, or similar. Duties could include but are not limited to: stocking replenishment orders in select stores, merchandising products within the stores (zone recovery), culling and writing credits for damaged or defective products, cycle / “focus” counts, addressing customer concerns, and performing reset activities under the guidance of Store Planning. This position also intends to provide backup administrative support to the Area Manager when required.

Novo Building Products is an industry-leading manufacturer and distributor of mouldings, stair parts, doors, and specialty building products. Novo Building Products family of companies includes Ornamental Decorative Millwork, L.J. Smith Stair Systems, Empire Moulding & Millwork, Southwest Moulding & Millwork, and Novo Direct.

Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch every day positively.

Essential Responsibilities - territory in and around Woodmere, Garden City NY area, candidate must live near this area

  • Fill-in in various roles/responsibilities within a specific geographic region as directed by Area Manager; may include but not limited to any of the following:

o Back-up for Territory Service Rep

o Review store merchandising and inventory

o Conduct cycle counts

o Stock home center stores

o Merchandising resets/refreshes

o Making sure point-of-purchase materials and literature are up to date and in place.

o Conduct store audits to ensure Empire Standards are being met

  • Assist the Area Manager with administrative duties, scheduling, and interviewing for various roles as required
  • Demonstrates high standards of conduct, professionalism, courtesy, ethics, and a “can do” attitude when representing Empire.
  • Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
  • Manages all expenses per Corporate Policies and Procedures.
  • Builds relationships with home center store management and employees
  • Other duties as assigned.

Basic Qualifications (Required)

  • High school diploma/Bachelor’s Degree in a related field preferred
  • A valid driver's license, un-restricted except for corrective lenses.
  • Proof of current auto insurance.
  • Solid organization and time management skills
  • Computer skills, specifically Microsoft Outlook, Excel, and Word.
  • Ability to work a flexible work schedule
  • Selling, communication, and interpersonal skills. Must be fluent in English, both written and verbal. Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Travel Requirements

  • Ability for overnight or daily travel to any of Empire’s stores is required
  • Travel: ~80%
  • Travel expenses are covered per Corporate Travel Policy
  • Ability to travel to and from stores as required

Physical Requirements

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

  • Standing, walking, - up to 100%
  • Bending, twisting - up to 60%
  • Lifting 5 - 25 lbs. - up to 40%
  • Lifting 35 - 50 lbs. - up to 20%
  • Lifting 100 lbs. and over (with assistance) - up to 10%
  • Pushing/pulling with wheeled equipment up to average of 1500 lbs. – up to 60%

Why Work with Us?

We offer competitive wages, shift premiums, and benefits. Benefits include a clean work environment, medical, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, Paid Time Off (PTO), and 401k program with employer match.

Pay for this role starts at $48,000 per year, plus a monthly car allowance, and mileage. Full benefits from day 1!

We have a dynamic culture with our team members who are encouraged to contribute, change, grow, and get rewarded accordingly. If you're passionate about contributing to a great team, we would love to hear from you!

For more information, please visit our website at: www.novobp.com/careers

NOVO Building Products is an Equal Employment Opportunity employer M/F/D/V

#NHC

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