Reliability Application Engineer | EAG Laboratories

Full Time
Santa Clara, CA
Posted
Job description
Company Description


Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. The Group also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.


Job Description


This position is an opportunity to work with a variety of electromechanical test systems and customers to grow EAG’s business. EAG provides stress-based reliability qualification and knowledge-based reliability qualification methodologies based on industry standards in support of our client’s need to achieve high quality and reliable products.

Our clients include leading edge tech companies in a diverse range of industries and business sectors who design, manufacture, or incorporate electronics for tomorrow’s technology driven world. EAG’s engineers engage in engineer-to-engineer interaction to discuss and comprehensively understand client issues, challenges, goals, and urgency, to define the device problems, develop and execute analysis, and report back results. This is a hands-on position that requires strong problem-solving skills to perform a wide range of analytical work.

The Reliability Application Engineer has the critical role of running reliability jobs on state-of-the-art products and interfacing directly with clients to define scope of work, develop technical requirements and programs, debug and resolve issues, and communicate schedule and status.

Essential Job Functions:

As a Reliability Applications Engineer, you are responsible for running reliability stresses on materials and products to test their durability and execute such standardized work based on documented operating procedures. Activities include creating and editing chamber profiles, performing chamber tests, manual testing, and meticulous handling and analysis of samples. You are responsible for ensuring a high quality, on-schedule delivery of these results to our clients in the semiconductor industry so that they can qualify their devices. You will work with the Reliability operations team, along with management and sales to put together plans, execute, and support them in resolving issues. Expectations and visibility are high, so you must be able to take independent ownership of assigned projects and help ensure customers have a successful qualification of their product within their targeted timeline.

You must be able to manage multiple projects at the same time under tight deadlines, recognize and mitigate risks, and work proactively on contingency plans. You must be organized and detailed-oriented with emphasis on clear, precise, documented communication/updates to customers and the internal team.


Qualifications
  • Bachelor’s degree in Electrical Engineering, Computer Science, or equivalent field or related experience
  • Knowledge in reliability stress testing, systems, techniques, and industry standards such as JEDEC and AEC-Q100
  • Good vision, analytical, process-oriented, strong technical understanding, and excellent troubleshooting, debugging and problem-solving skills
  • Goal/focus driven and able to handle pressure situations
  • Accustomed to working in a fast-paced and rapidly changing environment
  • Demonstrated success managing multiple major and concurrent projects and able to modify plans as requirements dictate
  • Proven willingness to learn about new processes/systems and ability to operate independently with minimal oversight, comfortable prioritizing and escalating as needed to succeed
  • Proficient in the use of instruments; DMM, oscilloscope, microscopes, etc.
  • Prior customer facing experience
  • Excellent interpersonal, written, and oral communication skillset to interact/engage with customers and team
  • Knowledge of basic camera/photography functions and skills
  • Team player, fast learner, assertive and willing to perform other tasks as needed
  • Excellent organizational, time management and computer skills, strong word processing, database management and spreadsheet skills

What would set you apart:

  • Project/program management experience
  • Knowledge of project scheduling software such as Smartsheet
  • Quality control inspection experience

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

Physical Requirements:

  • Must be able to remain in a stationary position 80% of the time.
  • Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
  • Ability to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
  • Ability to communicate clearly and understandably ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
  • Ability to handle small and fragile devices with tweezers and /or fingers.
  • Require close distance visual acuity with or without correction (Glasses, Contacts, etc.)
  • Must be willing and able to wear PPE such as hard-hat, steel-toed shoes, safety glasses, laboratory coat and/or any other devices or equipment that is required.
  • Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.
  • Ability to move equipment or items up to 50 lbs.

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.


Additional Information


What It’s Like to Work Here:

  • Teamwork: experience what being a part of the Eurofins-EAG family feels like. Be inspired by your leaders, be encouraged by your teammates and be supported in all parts of your journey while you work with us.
  • Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
  • Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Benefits & Perks to Foster Work/Life Balance:

✓ Medical, Dental and Vision Coverage

✓ 401k Company Matching

✓ Paid Time Off

✓ Wellness Program

✓ Education Assistance

✓ …and more!

If you enjoy being immersed in technology, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today!

Eurofins EAG Laboratories is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company’s policy is to recruit, hire, train, promote and administer all employment-related matters based on an individual's qualifications, abilities and efforts without regard to protected status.

Eurofins is a Gender, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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