Job description

Bluegreen Vacations Regional Office, located in Orlando, FL, is seeking an experienced and professional Reservation Specialist

$15/ hour + Commission!

Hours:

Schedule will be the afternoon/evening shift. Schedule will include a combination of weekdays and weekends. Must be available to work nights/weekends.

This is an in office position.

· Schedule: Monday thru Friday, 12:30pm-9pm

Current hours of operations are as follows and are subject to change based on business needs;

· Monday thru Friday, 9pm – 9pm

· Saturdays, 9am to 6pm starting soon!

As a Reservations Specialist, you will be assisting our guests and owners with planning an amazing vacation. You’ll be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.

Responsibilities:

• Assist guests with understanding and maximizing their vacation purchase
• Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as – room upgrades, additional nights, attraction tickets and new promotional vacations
• Effectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objections
• Be the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changes
• Maintain a positive and enthusiastic attitude with guests and peers
• Outbound calls may be required

What are we looking for?

• High school diploma or equivalent (GED)
• Strong written, verbal and interpersonal communication skills
• Computer proficient
• 6 months of sales experience/customer service experience
• Outgoing personality and excellent customer service skills
• Must be able to multitask and work in a fast-paced environment, handling multiple systems at once
• Ability to be flexible with work schedule, including overtime, weekends and holidays
• Call Center/hospitality experience preferred

Benefits:

• Unlimited Income Potential: You will earn base pay + uncapped commissions!
• Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
• Career Growth: We believe in developing our current talent, we promote within.
• Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
• Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!
• Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. EOE/DFW

Apply Now at https://jobs.bluegreenvacations.com/

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

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