Job description

Good Shepherd Shelter is a program of Catholic Charities of Los Angeles, Inc., which is a transitional shelter for women, and children who are escaping domestic violence. The shelter provides shelter in individual apartment units at no cost, case management, trauma-informed therapy for mothers and children, an on-site elementary school, an adult learning center, food, and legal resources.

Good Shepherd Shelter is seeking a dependable, caring individual who has experience working with a transitional shelter or has a passion for helping those in need.

Responsibilities:

• Point of contact for residents in case of emergency.
• Responsible for coordinating rooms of shelter.
• Conduct rounds of shelter.
• Assists residents with problems and questions.
• Knowledge and experience in dealing with domestic violence and how it affects families.
• Answers phones and monitors front door and guest.
• Ensures shelter residents comply with rules and policies of the program.
• Observes and records significant activities.
• Oversees volunteer activities.

Qualifications:

• Completion of high school or the equivalent.
• Six to twelve months of related experience.
• Great communication and interpersonal skills
• Basic reading, writing, math, and computer skills
• Good conversation skills and a friendly demeanor
• Able to work independently with little supervision
• Able to maintain organized logs of activities and services provides
• Physically capable of doing work that requires standing, lifting, bending, and pushing

Job Type: Full-time

Pay: $16.08 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90019: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• human services: 1 year (Preferred)
• social services: 1 year (Preferred)
• Childcare: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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