Residential Frontline Supervisor

Full Time
Ames, IA
Posted
Job description

***$1,000 Sign on bonus!***

Optimae LifeServices is hiring an RCF Team Leader for Ames. The role of RCF Team Leader is to be an accessible, competent resource for employees who work at a specific site or in the community. They are continually assessing and responding to customer needs, site needs, and staff needs.

Duties:

  • Use discretion and good judgment to empower customers and staff.
  • Role model for staff and customers.
  • Supervisions of staff.
  • Enure the site is clean, organized and equipped with all needed supplies.
  • Maintain contact with Service Coordinator regarding comcerns.
  • Ensure staff have all the required materials to do their job effectively.
  • Responsible foe staff schedules and finding coverage for open shifts.
  • Ensures customers are receiving quality services.
  • Turn in staff completed timesheets, contact notes and ensure accuracy of data.
  • Train new staff.
  • Provide direct care to customers.
  • Attend customer appointments.
  • Maintain open and respectful communication with nursing team.
  • Keep site forms updated.
  • Coordinate any programs outside the house.
  • Assisting with customer access to payee services.
  • Participate in on call.

Qualifications:

  • Must be at least 18 years of age.
  • Two (2) years post high school education in a human service related field or two (2) years of full-time equivalent experience serving persons with disabilities is preferred.
  • Must have a valid driver's license and insurance.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Supplemental pay types:

  • Signing bonus

Education:

  • High school or equivalent (Required)

Experience:

  • Social work: 2 years (Required)
  • Developmental disabilities: 2 years (Required)

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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