Job description

Full Job Description

ABOUT US

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US.

Computer and Electronics Repair Technician Details:

– WE ARE LOOKING TO FILL A FULL-TIME POSITION

– No repair experience needed, will provide a 3 month paid training.

– Hands on with customers and phone calls

– Sales experience

– Customer Service experience.

About Us:

– Samsung Certified

– Google Certified

– Asurion Certified

Electronics Repair Technician Responsibilities:

-Diagnose, troubleshoot, and repair devices.

-Greet Customers in a friendly manner and maintain a positive work environment.

-Insure all repairs meet or exceed UBIF quality standards.

BASIC QUALIFICATIONS: High school Graduate

PREFERRED QUALIFICATIONS: Sales experience, A+ Certification.

Job Types: Full-time, Part-time

Pay: $15.00 - $30.00 per hour

Here’s what you’ll bring to the team:

• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office

As a retail technician, here’s what you can expect to do:

• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Provide technical expertise, troubleshoot and repair customer electronic devices
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
• Achieve sales goals
• Manage inventory
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities
• Multi-task in a fast/retail environment

We take care of you (benefits/perks):

• Ongoing training to grow your skills
• Career growth opportunities based on your interests
• Skills development and hands-on training
• And more!

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Lake Zurich, IL 60047: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Electronics repair: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In Store location

Job Type: Full-time

Pay: From $15.00 per hour

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Lake Zurich, IL 60047: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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