Job description

Retail Sales Associate

Position Title: Retail Sales Associate

Position Level: Individual Contributor

Reports to: Store Manager

Status: Hourly – Part Time

Company

AIM Mail Center is a family-owned business established in Palm Springs in 1997. Providing Mail pack and shipping products to our customers. Known as the premier mail center in Palm Springs, our customer’s love us because of the way we go out of our way to serve them.

General Position Summary/Job Scope

Responsible for customer service sales for all aspects of our business. Individuals will need to be able to work as a part of a team and be able to multi-task while interacting with clients. Knowledge of retail shipping, FedEx, UPS, USPS and DHL International is preferred the desired candidate will have worked in fast paced environments in roles of Customer Service and Sales.

Essential Functions/
Deliver exceptional Customers ServicesGreet CustomersAsk questions to find the right solutionProblem solvingAble to upsell clientsSort Mail and Packages Rent MailboxesHighly efficient on computers and Office 365 and AdobeAble to lift and manage packages of all sizes including more than 50 pounds

Secondary Functions:

• Notary

• Print and Design

• Packing
• Merchandising

Specific Job Skills:

• Problem Solver
• Detail-oriented
• Able to communicate clearly and offer solutions
• Able to multitask and project manage information coming from multiple source
• Organizes work to avoid errors, anticipates sources of errors and confusion
• Ability to lift and manage large packages over 50 pounds
• Able to stand for long periods of time

Education and/or Experience:

• Advance computer skills including office 365 and Adobe
• Desired 2+ years in Packing Shipping Business
• Desired Knowledge of shipping products and solutions
• Able to work nonstandard hours including weekends
• Strong verbal and written communication
• Licensed Notary Desired

Job Type: Part-time

Pay: From $15.00 per hour

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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