Job description
- Generate Positive and Professional Attitude
- Responsible for Answering and Returning Merchant Calls
- Assemble Documents – for Held Merchant Accounts
- Type and Prepare Retrieval Letters for Merchant’s
- Daily Monitoring and Notifying of Held Merchant Accounts
- Reviewing Merchant Documentation to Verify Legibility
- Preparing Merchant Account Holds for Review
- Scanning Chargeback Documentation
- Stamp and Mail Chargeback Related and Miscellaneous Items
- Decision Making – On a Regular Basis, Exercises Good Judgment and Assumes Responsibility for Decisions, Having a Positive Impact on Merchant’s
- Clean background and credit history required
- Strong Verbal and Communication Skills
- Excellent Writing Skills
- Detailed Oriented
- Ability to work in a Fast Paced Environment
- Ability to work Independently
- Maintain a Positive Attitude – Customers, Co-Workers and Management
- Completing Delegated Projects – Job Related Duties
- Highly Organized
- Clear criminal history and credit history
Benefits:
- Health Benefits
- Eye Benefits
- Dental Benefits
- 401K with matching
Additional Requirements:
This description is a general statement of required major duties and responsibilities performed on a regular basis; it does not exclude other duties as assigned
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