Scheduled Hours

40

Position Summary

Provides direct telephonic occupational health care to employees. Uses assessment skills, critical thinking and clinical judgment to ensure the correct level of care. Uses multiple computer applications and works in a fast-paced environment.

Standard hours are Monday-Friday 8am-4:30pm with weekend coverage every third weekend (Saturdays/Sundays 8am-12:30pm). This position will primarily function remotely, but may be required to work in person on occasion for mass immunization events or other occupational health functions.

Job Description

Primary Duties & Responsibilities

• Uses the nursing process, clinical judgment and decision support materials to assess employees telephonically.
• Based on assessment, directs employees to the most appropriate level of care, testing and determines the need for medical treatment.
• Provides employees direction, education and support, including verbal and written instructions.
• Assesses the employee’s ability to receive education and uses appropriate tools and techniques.
• Takes initiative to problem solve and demonstrates critical thinking skills.
• Documents care and counseling provided utilizing various technologies.
• Uses various technology to coordinate care, including multiple software applications, computerized clinical guidelines, and specialized telephone technology.
• Collaborates and interacts professionally with other members of the healthcare team, including occupational health and medical directors.
• Provides the highest level of customer service to callers.

Preferred Qualifications

• One year of related medical experience.
• Demonstrated effective verbal, written and interpersonal communications skills.
• Working knowledge of general nursing theory and practice with the ability to recognize and interpret symptoms/conditions.
• Ability to function in new and emergent situations.
• Ability to work in a constant state of alertness and in a safe manner.
• Demonstrated effective customer service skills.

Required Qualifications

• Graduate of an accredited nursing program.
• Current state of Illinois and/or Missouri RN licensure as applicable by state of work location, in accordance with Compact Act.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Grade

S25

Salary Range

$54,000.00 - $92,300.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions

When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two “Quick Apply” options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the “Quick Apply” page by clicking “Next” at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a LinkedIn feature, which allows you to apply by using your LinkedIn profile to populate some of the job application fields.