Job description
To clean and stock guest rooms to ensure high standards of cleanliness.
Responsibilities and Duties:
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
- Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs.
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
- Replenish amenities, linens, and supplies in guest room.
- Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
- Provide general public assistance, instruction and/or guidance for guest and employee safety in fire or other emergency situations.
- Respond in a timely manner to guest requests of items such as an iron, safety instructions, assistance, directions, and/or other information.
- Turn in all items found in employee’s working area to Hotel Lost and Found department.
- Other duties as assigned such as assisting room attendants or house person when requested.
Specific Job Knowledge and Skills:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to push and/or pull equipment weighing up to 100 lbs.
- Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
- Ability to communicate effectively with other employees, as well as guests.
- Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions and basic guest requests.
- Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 13 rooms as specified by management.
- Ability to understand and follow directions and perform job functions under limited supervision.
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