Sales Advisor

Full Time
Glendale, AZ 85308
Posted
Job description

Meet ElectraMeccanica, an innovative electric vehicle manufacturer that is ready to revolutionize the way people commute! Drawing on a 60-year legacy of building and delivering high-end custom cars, our flagship vehicle is a single-seat, electric vehicle called the SOLO (NASDAQ: SOLO). The provided driving experience is an unrivaled combination of exhilaration, affordability and environmental consciousness. As a company, we are growing rapidly with the addition of building a new 235,000 square foot U.S. Assembly Engineering Technical Center in Mesa Arizona and retail expansion. Needless to say, it’s electrifying times and we want to invite you to seriously consider joining our expanding team!

About our team? ElectraMeccanica has heart & soul! We hire dedicated, passionate, respectful and engaged contributors, who enjoy creating, solving and challenging the status quo. We have a dedicated team of people and continually seek to hire those who are always willing to roll up their sleeves. If we just described your personal values and work ethic here, we definitely want you to read on to see if this position sparks your interest as well.

We are currently seeking a Full-Time Sales Advisor to join our lean and agile team at our Glendale kiosk located at 7700 W. Arrowhead Towne Center, Glendale, AZ 85308. This position will report to the Sales Manager. As a SOLO Specialist, you will support customers from the moment they walk into our kiosks to learnabout the company through to their delivery day experience. We’ve created one of the most trend-setting single occupant vehicles to revolutionize commuting, delivery and shared mobility, and you will help deliver an equally innovative buying and delivery experience.

Duties & Responsibilities

  • Excite, engage and educate prospective customers about ElectraMeccanica’s product offering and answering questions.
  • Engages all customers promptly, personally and with the goal of opening the conversation and
  • ensuring they feel welcome.
  • Maintain a healthy consumer pipeline by collecting customer contact information and scheduling test drives for individuals who exhibit purchase intent or potential.
  • Actively contribute to the achievement of monthly goals and delivery targets by achieving and
  • exceeding individual and company targets.
  • Provides exceptional customer service to consumers and invites them to join the ElectraMeccanica community for continued support.
  • Begins the ordering process for all interested consumers, ensuring their requests are entered into company systems.
  • Provide the highest level of customer service throughout the full transaction, delivery cycle and installation process, as well as, continued support throughout ownership.
  • Prepare, stage, and charge customer vehicles in advance to ensure a safe, enjoyable and memorable customer experience.
  • Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level.
  • Effectively relays information and refers consumers to appropriate team members to ensure all their questions and requests are adequately answered.
  • Demonstrate a mastery of all ElectraMeccanica products and services. Keep up with EV industry trends and local incentives.
  • Perform additional responsibilities as assigned.

Requirements

  • At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organizations CRM systems.
  • Positive, enthusiastic, and passionate about the changes in the personal transportation industry.
  • Ability to understand and convey technical concepts.
  • Team player and ability to build rapport with team members.
  • Ability to work in a fast-paced environment while working with multiple teams and cross-functionally.
  • Ability to work evening hours, weekends and holidays in a retail environment.
  • Ability to attend off-site events.
  • Must be at least 18 years of age, maintain a valid driver’s license, and an acceptable driving record.
  • Must be able to lift 15 pounds at a time.
  • Legally able to work in the United States.


Benefits

We also provide the following comprehensive benefits package to full-time employees to support our employee’s health, wellness, retirement, and work-life balance:

  • Medical, dental, and vision plans
  • Generous paid time off
  • 401k with company match
  • Short- and Long-term disability benefits

While we greatly appreciate all candidate applications, we only contact those individuals who best meet the required position qualifications. Thank you in advance for considering ElectraMeccanica!

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