Job description

Position Description: About The Opportunity
Practice Hospitality is seeking a dynamic, hospitable and experienced sales coordinator to join the team at Hotel Colee, the top Atlanta hotel in Conde Nast Travelers 2021 Readers Choice Awards.

About The Hotel
Designed to be the place where Atlanta turns up, turns out and gets down to business, Hotel Colee is at home in the heart of Buckhead. The neighborhoods first Autograph Collection hotel and a proud member of Marriott, Hotel Colees independent spirit takes flight with inviting interiors and innovative programming centered around causing celebration. With 7,500, sq. ft of meeting space, 291 well-appointed rooms, an exciting rooftop bar, pool deck perched over Peachtree Road and delectable food and drink morning to night, the property offers business travelers and group clients plenty of excuses for putting on their feathers and daring to make a statement.

Job Role
Provide clerical/administrative support to Directors and Sales Managers in coordinating and disbursing information relating to sales and service.

Responsibilities
Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. Communicating to external customers any communication deemed necessary by the event service managers.
Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
Data entry using CI, Microsoft Word and Excel.
Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. Answer telephone and assist internal and external guests with requests.

Requirements
Requires a minimum of two years of experience in guest contact areas of the hospitality industry. Hotel experience preferred. Must have one-year previous experience as administrative assistant in related field preferred.
Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
Ability to use time management skills to complete tasks timely meeting required deadlines.
Interpersonal skills to provide overall guest satisfaction for internal/external guests.
Ability to work under pressure and deal with stressful situations during busy periods.
Skilled with the use of multi-line telephones and with voice mail.
Proficiency in the use and operation of computer systems: Word, Excel, PowerPoint, and other systems (i.e., Access, Outlook, and other relevant programs).
Office machine experience: fax, photo copiers with sorting and stapling ability.
Knowledge of alphabetical filing systems.
Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

Job Type : Full Time- Non-Exempt

Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Employee assistance program
Employee discount on hotel stays
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Hospital indemnity insurance
Eligible to participate in the Employee Referral Bonus Program.

About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

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