Description/Job Summary

SUMMARY

Welcomes Sales Customers and gathers customer data.

Responsibilities/Duties

SUMMARY

Welcomes Sales Customers and gathers customer data.

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.

• Approaches and greets all New and Used vehicle customers.
• Insures that all areas that new and used vehicles are displayed in are periodically checked for potential customers.
• Gathers customer data including name, address, phone number, email address, and vehicle needs/wants.
• Submits data to receptionist for entry into CRM.
• Introduces customer to the salesperson that management assigns to customer.
• Provides dealership directions to customers or and introduces them to staff.
• Directs customers with dealership concerns to the appropriate management. Informs management about customer concerns.
• Maintains a professional, friendly demeanor.
• Exhibits a high level of commitment to customer satisfaction.

Required Skills

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to other employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Required Experience

EDUCATION and/or EXPERIENCE

High school education up to the 11th grade.

Required Education

EDUCATION and/or EXPERIENCE

High school education up to the 11th grade.

Required Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Details

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.