Job description
The Sales Lead is a vital team member, focusing on membership sales, personal training sales, local prospecting outside of the club, setting up tours, local events, scheduling fitness consultations, and customer service. It is important that this person be TEAM oriented with great communication skills and friendly personality. This employee will drive sales and ensure the member experience is top notch. This is a full-time position.
Compensation and Perks:
This position is supervised by the positions below and in order of:
Compensation and Perks:
- $18.00 per hour.
- 10% commission on every personal training package sold.
- Attractive membership sales commission which can be $10 or $20 per membership sold plus bonus structure.
- Complimentary Ultimate Membership to this location.
- With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
- 15% off cooler drinks, protein bars, apparel, and other Pro Shop items.
- 30% off Retro Blends Smoothies.
- 15% off Personal Training packages.
- NASM discounts.
- Flexible schedule.
- Positive company culture.
- Work 30-40 hours per week.
- Conduct 60-90 minute Fitness Consultations with members utilizing the protocol of the Pro-Fitness Program (PFP).
- To recommend solutions to clients (based on assessment results) and sell personal training packages.
- To work in conjunction with Personal Trainers/Fitness Coaches in the selling of personal training packages.
- To ensure all administrative duties are performed in a timely and accurate manner utilizing the protocol of the Pro-Fitness Program software system.
- To ensure that the Personal Training Department delivers a memorable customer service experience by exceeding the expectations of our members.
- Effective ability to communicate with members, guests, coworkers and managers.
- Schedule and conduct prospect tours.
- Sell memberships to prospects according to franchise and club offerings.
- Scheduling fitness consultations.
- Local event coordination and attendance.
- Local prospecting (corporate accounts, multi-unit residential building accounts, small businesses).
- Competitor shopping and analysis.
- Handling cash and other transactions at Point of Sale.
- Prior sales experience required.
- An outgoing, friendly, vivacious and enthusiastic demeanor.
- Must have strong interpersonal skills and be comfortable working with people of all ages.
- Must have strong sales and organizational skills as it is the basis of the entire position.
- Must understand the basics of fitness and live a fitness lifestyle.
- Must be a team player as all departments must work in sync.
- Must be detail oriented as the position requires administrative work.
- Must possess basic understanding of computers and be able to learn the Pro-Fitness Program software in a reasonable amount of time.
- The ability to multi-task.
- Customer service oriented.
- Punctual, responsible, and reliable.
- We will teach the skills and the system so we are seeking to attract individuals who are open to learning and possess high levels of emotional intelligence.
- Must have a flexible schedule (mornings, evenings, weekends, inclement weather, holidays, etc.).
- Ability and willingness to accept the changes, learn the PFP system, and implement it without modification. Following the system as it is designed is critical to the program being successful or failing.
- Must have solid references.
- Working environment is inside Retro Fitness of Fort Lee, NJ along with some outside local prospecting and events. Working hours could vary and include mornings, evenings, weekends, and some holidays.
This position is supervised by the positions below and in order of:
- General Manager
- Director of Fitness
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