Job description

Our Client is contracted by Visit Anchorage on behalf of the Municipality of Anchorage for Facility Management of the Anchorage Convention Centers (Dena’ina and Egan). Our Client's responsibilities include local Anchorage bookings, limited marketing and all food & beverage operations. The Sales Manager is part of a sales/marketing/event team responsible for local sales and client event coordination with an emphasis on sales/events with Food & Beverage aspects. The SM works with existing accounts and acquires new business, using all sales & marketing tools available including site tours and on/off-premise presentations to optimize financial results for the Centers. The SM interacts with clients in great detail before their event, welcomes the client at the start of their event, manages the event in person if needed, depending on scheduling and personally ensures services provided meet contractual obligations. The SM follows up with client to evaluate our service and with the goal of booking repeat business.

The Centers’ sales team books events up to one year in advance. Bookings more than one year in advance are finalized by the Visit Anchorage sales team. On occasion, the SM may be called upon to support the Visit Anchorage Convention/Meetings Sales staff, especially when it comes to adding or attracting F&B business. The SM is self-managed and works independently to seek out new revenue, from pursuing new prospects to upselling existing events, to help expand our client base. As part of the Sales & Event team, the SM supports all colleagues whenever needed. It is not unusual for the SM to be needed in person during an early morning, late evening, weekend and/or holiday.

TASKS:

1. Retain and where possible expand sales to existing local business accounts

2. Develop new business by identifying prospects with a preference for F&B service

3. Represent the Centers to relevant local organizations in Anchorage

4. Assist other Center Managers to optimize event profitability including off-premise catering

5. Develop proposals, sales contracts and addendums and monitor compliance

6. Meet prompt return requirements in submitting proposals to clients

7. Maintain monthly Sales Activity Tracking report

8. Informs clients timely of Our Client's building policy and procedures

9. Coordinate with other departments to ensure that contractual obligations to clients and Our Client's service standards are met

10. Assure a “meet & greet” at the start of client’s event. Personal presence will be required regularly during the event, in coordination with Event Managers

11. Coordinate with and provide support to Event managers and Food & Beverage staff

12. Ability to work irregular hours in addition to normal business hours, to include early mornings, evenings, weekends and holidays as needed

13. Ability to maintain a productive, team oriented relationship with staff and sub-contractors

14. Ability to travel via auto is required

MINIMUM REQUIREMENTS:

1. Bachelor's degree from four-year College or University in Hotel or Hospitality Management or Sales/Marketing or related field is preferred

2. Minimum of 5 years of Event Management, Sales and/or Food/Beverage experience in a Convention Hotel, Convention Center or Hospitality Industry in general is preferred

3. Extensive knowledge of Food & Beverage sales and/or operations is a plus

4. Highly detail-oriented to cover the myriad aspects needed to make an event successful

5. Ability to organize, direct and coordinate staff and activities

6. Knowledge of building capacities, local codes, Municipal/legal rules and regulations

7. Networked into the local business community

8. Ability to interact professionally with the public, clients and staff

9. Ability to communicate effectively in English, both verbally and in writing

10. In possession of a valid Alaska Driver’s License

The above can be met with a combination of education and training experience.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work a flexible schedule, which will include weekends and holidays. Work hours may range from very early morning to late night. On rare occasion, must be able to work additional hours, weekends, overnight or extended stays, as business demands, with little prior notice.

Work is primarily indoors. Some outdoor work (such as visiting client’s offices in winter) may be required).

Environments may range from very warm to freezing.

Work will be performed in many different areas of the Centers and off-premise.

Work will involve a considerable amount of walking, and other high-exertion activities.

Potentially dangerous chemicals and equipment will be encountered occasionally.

May require lifting materials weighing up to 20 lbs.

Must be able to work in a crowded, high-activity, high-demand environment.

Flexibility is required, as to the ability to meet all requests upon demand.

Duties require the use of considerable initiative, creativity, judgment, problem-solving, and working under minimal direction.

Requires attention to detail, logical reasoning, ability to formulate ideas and opinions, ability to handle multiple priorities, ability to anticipate needs of the company, ability to implement short and long-term solutions to needs, ability to plan and implement projects, ability to resolve customer service issues.

Requires working under deadlines or pressure, dealing with difficult people or situations involving complex issues, and establishing and maintaining cooperative and productive work relationships.

Must have outgoing, positive attitude in dealing with clientele and employees.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Anchorage, AK 99501: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 5 years (Preferred)
• Event Sales or Hospitality: 5 years (Preferred)

Language:

• any other languages besides English (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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