Job description
Job Description
Job Title: Sales Manager, Camp
FLSA Status: Exempt
EEO Category: First/Mid Level Officials and Managers
Department: Outreach
Position Summary: Responsible for establishing sales strategies and implementing best practices for the camp sales team to achieve their revenue targets. This position will have a relentless focus on developing the sales team and their skill sets needed to be successful in the role. Individual must value the IMGA core values and build a winning culture based on this foundation. Camp sales team consists of a full-time staff of 10-15.
Position Responsibilities
STAFF DEVELOPMENT
- Builds a standardized sales process for the camp sales team to follow while ensuring staff continues to follow process
- Defines best practices within each step of the sales process and builds out training programs specific to each
- Schedules weekly meetings with the individuals and/or team to identify areas of focus and opportunity
- Monitors and manages sales metrics and KPI’s of each sales staff to provide insights and feedback needed to be successful
- Clearly defines targets and focuses on the staff development to achieve desired outcome needed
- Prepares staff to perform at the highest level of the role they are in while setting them up for future growth opportunities
- Work closely with the Customer Support Manager to ensure a seamless handoff from sales, setting the customer up for a positive on boarding and camp experience
STAFF MANAGEMENT
- Coordinate schedules for the camp sales team including tracking personal time off and floating holiday requests
- Complete oversight of the sales pipeline from a daily, weekly, monthly, & annual perspective
- Works with leadership on establishing sales targets and strategies to properly manage the camp sales team
- Manages lead distribution across the camp sales team to monitor load balancing
- Oversees the sales budget for the camp sales team and manages accordingly
- Reviews and submits Expense Reports
STAFF RECRUITMENT
- Builds a staff recruitment plan for each calendar year
- Conduct interviews while focusing on having a fully staffed team
- Defines best practices for staff recruitment
TEAMWORK
- Meets weekly with Director of Sales to review the overall status of the camp sales division
- Communicates and establishes a relationship with each department on campus
- Works with leadership to identify areas of opportunity for growth
- Showcases the ability to multi-tasks and provide flexibility throughout the year
CULTURE
- Establishes and builds a culture that is based off of IMG Academy core values:
- OPEN MIND
- PASSIONATE SOUL
- ABSOLUTE INTEGRITY
- CHAMPION’S SPIRIT
- HELPFUL HEART
Knowledge, Skills and Ability
- Bachelor’s degree in sports management, business or finance
- Experience with inside sales and high volume sales activity
- Excellent customer service skills
- Expert experience with Microsoft Dynamics
- Ability to drive and manage departments to hit short and long term strategic goals.
- Business savvy
- Highly organized with the ability to juggle multiple projects
- Ability to multi task in a fast-paced organization
- A superior work ethic
- Desire to work collaboratively with colleagues
- Excellent written and verbal communication skills
Preferred Skills
- Master’s degree in sports management, business or finance
- Bilingual
Physical Demands and Work Environment
- Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
- Should be able to handle outdoor temperatures for a reasonable period of time.
- Must be able to move around campus which includes gym, turf, fields, etc.
- Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements
- Requires a background check upon offer
- Requires a drug check upon offer
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