Job description

Join the Momentum!
It’s a GRATE time to start creating your BEST CHEESE MOMENTS by joining the EMMI ROTH Family!
From our plant floors to our corporate office, the Emmi Roth team is proud of the brands we make, the farmers we support, the people who enjoy our cheeses across the country and MOST IMPORTANTLY the EMPLOYEES who make it all possible. We are looking for energetic, hardworking people to help craft our specialty cheeses.

Essential Duties/Responsibilities of the role:

• Assist customers with order taking, new item forms, and pricing questions.
• Provide timely notification to customers, brokers, and sales representatives of published price lists, discontinued items, items changes and shortages.
• Monitor product availability for changes, shortages, and availability and compare this the needs of customers and brokers to best accommodate their needs.
• Proactively assist brokers and customers after a product shortage with quickly placing orders and receiving of product when product becomes available.
• Complete ownership of customer price lists which includes; timely updates for changes, printing, and notifying of customers, brokers, and others.
• Perform monthly sales statistics update and mailing to brokers.
• Assist sales representatives with statistical reporting.
• Assist brokers and customers with orders if issues arise, including; paperwork, facilitating returns, complete deviation reports, and credit authorizations.
• Create and maintain customer accounts in JD Edwards.
• Support Customer Service when necessary regarding orders and customer pricing
• May be required to work overtime, weekends, and holidays if deemed necessary.
• Performs all other duties as assigned.
• Report any and all injuries to your supervisor or manager at the time of injury.
• Complete all required training in a timely manner.
• Adhere to ERU food safety policies and all government food safety and sanitation regulations (ex. FDA, HACCP, GMP, OSHA).

Qualifications/Minimum Requirements:

• Prior Customer Service or related field experience preferred
• High School Diploma or GED
• Excellent Communication Skills
• Strong administrative and organizational skills
• General computer proficiency including Microsoft Word, Excel, Internet, and Outlook
• Familiarity in working with an ERP system
• Knowledge of database management and ability to run queries
• Strong problem solving and listening skills
• Great attitude with the ability to work cohesively within a team environment
• Ability to multi-task and prioritize under pressure
• History of good attendance
• Good organization and problem-solving skills
• Detail-oriented nature
• Ability to work with moderate supervision

The Best Cheese Moments are EMMI ROTH Moments!
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Type: Full-time

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