Job description

Job description

Join the Freedom Village Brandywine team! A Chester County premier senior housing community passionate about enriching the lives of the seniors we serve.

We are seeking a detailed and dedicated Scheduler/Caregiver, who will be responsible for managing the schedule, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, on-call after hours, and caregiving.

Responsibilities (include but are not limited to):

• Directs daily referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
• Directs the implementation of improved work methods and procedures to ensure clients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential referral sources and co-workers.
• Maintains comprehensive working knowledge of the organizations’ contractual relationships and ensures that clients are admitted according to contract provisions.
• Maintains comprehensive working knowledge of Agency resources and assists referral sources in accessing Agency resources should services not be provided.
• Handles all telephone calls regarding scheduling and coordination of service delivery personnel to meet client scheduling needs.
• Accepts assignments from the supervisor or designee.
• Schedules personnel.
• Contacts individuals for assignments and scheduling.
• Coordinates client requests for service.
• Coordinates personnel scheduling requests as able.
• Consults with the care coordinator or supervisor for clinical and administrative issues.
• Provides "on-call report" to the supervisor each evening.
• On-call after hours and weekends.
• Provide personal care and support services, as necessary, to meet the client's needs, reporting and recording these observations and documenting the services provided.

Required Skills and Qualifications:

• High school graduate or GED; Associate Degree preferred.
• Two years’ scheduling experience, preferably in private duty or home care.
• Demonstrated communication, negotiation, and public relation skills.
• Ability to demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Benefits:

As a Life Care Services community, our full-time employees enjoy competitive compensation and exceptional benefits and perks, including our 401(k) w/company match, medical, dental, vision, paid time off, paid holidays, paid life and AD&D insurances, and numerous ancillary benefits, such as short- and long-term disability, supplemental life insurance, spouse and dependent life insurance, pet insurance, etc.

Join the Freedom Village team, to enjoy these benefits and more!

EOE (Equal Opportunity Employer) and Drug-Free Workplace

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance
• Wellness program

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Coatesville, PA 19320: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.