Job description
The Scheduler / Coordinator is responsible for clerical functions throughout the department they are assigned. This position performs tasks necessary to schedule patients, coordinate communication and provides clerical support to the clinical staff.
Duties:
- Answer phone and take messages, or direct call when appropriate. Relay urgent messages and return calls as necessary. Answer pages for physicians when indicated and relay messages. Facilitate communication to physicians, patients and staff regarding schedule timing and changes. Distribute and collect patient satisfaction/feedback.
- Schedule cases allowing adequate time for procedure and turnover. Elicit all necessary information, verifying accuracy in spelling, dates, times, and complete procedural scheduling. Schedule procedures with services when necessary. Relay information regarding special equipment requests to supervisor and assist in coordinating with other hospitals or manufacturers. Enter schedule into computer for next day's surgeries. Make copies of schedule and distribute.
- Utilize computer to order lab work, x-rays, demographic data and other pertinent information. Obtain results of tests and place on patient chart.
- Use MS Office products to develop, format, and edit forms as needed for departmental efficiency
- Maintain patient confidentiality in accordance with hospital policy.
Requirements:
- Minimum six (6) months of medical front office training and experience preferred.
- High School Diploma or equivalent
For Information on Employee Benefits and SEIU Contract
Salary Range: $18.75-$27.86
Location: Island Health ยท Patient Registration
Schedule: Full Time, Days
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