Job description
BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
BayCare offers a competitive total reward package including:
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the Chance to be part of an amazing team and a great place to work!
The Surgery Scheduler is responsible for:
- Coordinates all surgery, testing, pre-ops for new and established patients
- Supports Medical Office Rep activities
- Greets and signs in patients
- Obtains patient information sheets
- Schedules patient appointments
- Assists with patient inquiries
- May arrange for other procedures
- Laboratory and consultations with referral doctors
- Collects and posts payments
- Assists patients with billing questions
- Ensures completeness of encounter form prior to patient checkout
- Sorts and distributes mail
- Mentors and trains new team members
- Works back office as needed
- Copies medical records
- Perform other duties as assigned
Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary
Qualifications:
Education
- High School or Equivalent
Experience
- Required 1 year Business Related
- Or 1 year Healthcare
- Or 1 year Customer Service
Specific Skills:
- Work with minimal supervision
- Knowledge of regulatory standards appropriate to position
- Medical Terminology use and understanding
- Work with a team
- Written and verbal communication skills
- Time management skills
- Customer service skills
- Critical thinking skills
- Interpersonal skills
- Handle high call volume
- Work in a fast paced environment
- Computer skills appropriate to position
- Administrative and clerical skills
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