Overview

Job Highlights

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  Able to proficiently navigate the scheduling system, including case entry and updating daily schedule primarily for future dates
• Able to proficiently navigate the multiple systems utilized daily in scheduling
• Enter and review surgical cases in the scheduling system from hospital faxes, surgeon office faxes, incoming phone calls, and email/faxed submissions.
• Answers phone calls from patients, facilities, USAP-Nevada providers, and surgeon offices.
• Communicates with scheduling physicians throughout the day to facilitate schedule changes to all facilities as needed
• Works at entry level to understand the fundamentals of preparing to set a daily schedule.
• Directs all phone calls to the appropriate departments, including same day scheduling, pre-op clinic, site lead scheduling, pediatric scheduling, cardiac scheduling, GI scheduling, administration, credentialing, finance and billing.
• Sorts and distributes incoming faxes for scheduling department in appropriate folders on shared drive.
• Mark all faxes complete once entered into scheduling system.
• Notifies providers of any patient requests.
• Communicate with facilities and surgeon office surgery schedulers through email for various changes and requests.
• Communicates unique situations which may require administrative action to higher level, or manager as needed.

Qualifications

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  High School Diploma, associate or bachelor’s degree preferred
• 1-3 years related experience and/or training; or equivalent combination of education and experience
• Knowledge of medical practices and terminology.
• Previous Surgery Scheduling experience is preferred, but not required.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Experience with a multi-line phone system. Ability to handle a large volume of phone and computer work.
• Ability to work remotely, independently, and manage time to complete assigned tasks
• Ability to read, analyze, and interpret business reports, technical procedures, and government regulations with guidance.
• Ability to present information and respond to questions from the groups of managers, clients, customers, and the public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to establish and maintain effective working relationships with others.
• Must have a flexible schedule with the ability to work shifts varying daily from 6:30 am to 6:30 pm, including overtime when needed.

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.