Job description

Being part of Stadium Medical means being dedicated to delivering superior medical care to those we serve. Stadium started with the concept of exceptional customer care and good old-fashioned fun. We provide ambulance transport, LimoCare wheelchair transportation, 911 EMS, special event medical standby which includes emergency medical coverage for large and small events and venues. Some of our most notable venues and customers are Ball Arena, Fiddlers Green, Mission Ballroom Denver Nuggets, Colorado Avalanche, Denver Broncos, Colorado Rapids, University of Colorado, School of Mines, and the National Western Complex. Our actions reflect our vision to promote and foster innovation, passion, and opportunity. As a Top 100 Workplaces in Denver for several years, we put our people first.

Pay range: $18.00 - $25.00 per hour plus overtime

Location: Work Onsite Sunday – Wednesday 7:00 am - 5:00 pm/Wednesday – Saturday 7:00 am - 5:00 pm

What we are looking for:

The Scheduling Coordinator is at the heart of our fast-paced lifesaving organization, responsible for getting the right people on the right schedule to the right places. This is done by creating and managing schedules for all team members across our four divisions of events, transport, paratransit and 911 service with clear communication to customers, partners and our team so our Paramedics and EMT's focus on delivering best in class care.

Key responsibilities

Work Onsite Sunday – Wednesday 7:00 am - 5:00 pm/Wednesday – Saturday 7:00 am - 5:00 pm

• Build, coordinate and maintain the shift scheduling across four divisions

• Assign appropriate staff and equipment for each aspect of daily EMS operations.

• Follow up with emails, manage outstanding to dos, and enter data with a high degree of accuracy.

• Build relationships with employees, client contacts and location coordinators of all venues and events.

• Maintain a general knowledge of EMS certifications and scope of certifications.

• Demonstrate a respectful/professional can-do attitude based on honesty and truth toward customers and coworkers, while encouraging teamwork with open communication

• Provide excellent customer service to the team and clients

• Promote the culture, value, and mission of Stadium Medical

The ideal candidate

• Brings their tech-savvy, self-starter attitude with high accuracy of data entry in Microsoft Office products, and other web-based software.

• Quickly learns new tech including our scheduling software and other office technology. Works under pressure and maintains a calm demeanor at all times

• Demonstrates a faster-than-average pace, understanding that this will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.

• Excels at managing multiple priorities. A well-suited candidate will have the ability to make decisions and take responsibility for them.

• Focuses on relationships with others to foster camaraderie.

• Reacts and adjusts quickly to changing conditions and comes up with practical ideas for dealing with them.

• Builds and maintains the scheduling for resources and team members, managing assigning people and resources, resolving issues that arise all while anticipating the teams and client needs

• Arrives on time, all the time.

Skills summary

• Strong communication skills.

• Works well under pressure.

• Strong planning skills.

• Punctual.

• Ability to multi-task.

• Strong attention to detail.

• Natural problem solver.

Ideal candidate will have

• High school degree or GED minimum.

• 1+ years of scheduling shifts and coordinating teams in the medical service industry or similar.

Alternatively, 3-5 years of proven success in scheduling and coordinating professionals in hospitality or client services industries.

• Knowledge of EMS certification requirements preferred but not required

Benefits

• Full Health insurance

• Dental

• Vision

• Life insurance

• Employee assistance program

• Paid time off

• Employee referral program for new candidates

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Denver, CO 80204: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Preferred)
• English: 1 year (Required)
• Bilingual: 1 year (Preferred)
• Scheduling: 1 year (Required)
• Medical terminology: 1 year (Required)

Work Location: One location

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