Securities Operations Analyst, Assoc.
Full Time
San Francisco, CA 94104
Posted
Job description
Job Description:
Demonstrates operations subject matter expertise (SME) with regards to responsibilities that include the execution and/or management for timely and accurate processing of transactions in the Operations Department. The role may focus on resolution of complex problems/transactions where analytical skills are required to resolve. Maintain controls to protect the Bank from risk and mitigate potential losses. Ability to self-Identify, develop, and implement process improvements and/or take responsibility for Operations related project initiatives. Provide exceptional customer service to members and business partners.
Primary Responsibilities:
- Securities Services Responsibilities:
- Ensure trade transactions are accurately and timely recorded in systems
- Work closely with the securities custodian to complete transactions and/or resolve issues
- Reconcile daily/monthly transactions; research and resolve discrepancies
- Respond to members’ inquiries to ensure questions are answered appropriately and timely, while providing a high level of customer service
- Identify and manage exceptions to resolution. Analyze data/processes to identify exception root causes, present and implement solutions as appropriate to mitigate risk
- Collect and analyze data to compile into matrixes for further management reporting
- Escalate issues that impact workflow/resources; identify and propose solutions; initiate and act on appropriate course of action to completion/resolution
- Analyze processes as needed for problem resolution, system changes, and/or procedural changes
- Serve as an expert resource on operational needs for the group and Bank
- Establish and document operating procedures in consideration of best practices and mitigation of risk
- Demonstrate subject matter expertise in multiple Bank Operations roles and responsibilities
- May lead projects and tasks
- Monthly - Maintain, update, and certify EUCs
- Monthly - Assist in creating presentation materials for management meetings (ALCO, ERC, etc.). Prepare reports and other presentations used in management meetings
- Prepare compliance and regulatory reports, as required for the department
- Support department level initiatives, i.e., system upgrades, process improvements, and compliance requirement projects. Work closely with business units to ensure business requirements are captured and thoroughly tested
- Assist with the development and maintenance of disaster recovery plans
- Provide a high level of customer service with Members and Internal Business Partners
- Backfill for other roles, i.e., Electronic Fund Transfers and Settlement Transaction Account (STA). Perform other duties as assigned
Qualifications/Skills/Knowledge:
- Bachelor’s degree or equivalent in Business, Finance, or Accounting fields or a minimum of 3 years of securities related work experience
- Working knowledge of securities, securities processing, data processing, and accounting
- 5+ years’ working experience in financial services; Treasury or Capital Markets operations experience preferred
- Demonstrate the ability to think creatively and analytically to solve complex problems
- Ability to work independently, manage multiple priorities while meeting deadlines
- Ability to sustain a high degree of accuracy while understanding risk implications and maintaining necessary controls
- Strong administrative and organizational skills to facilitate the workflow while maintaining a high degree of accuracy and control
- Extensive experience with data processing concepts and securities systems
- Strong MS Office knowledge, including intermediate to advance excel skills preferred
- Experience with data analysis a plus
- Detailed-oriented with the ability to independently prioritize and manage competing priorities, identify, and resolve issues with limited supervision
- Must have excellent verbal and written communication skills and be customer service oriented
SALARY RANGE: $85k - $90k
The Federal Home Loan Bank of San Francisco is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. It is the policy of the Bank to comply with all applicable laws concerning the employment of persons with disabilities.
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