Job description

SR Global Security Job Description

Position Available
Dispatch Center: Dispatcher (Not Remote)

Company
SR Global Security

Company Information
SR Global takes a more professional approach to uniformed security. It starts from our high hiring standards. We pride ourselves with bringing only the best security personnel possible.

Hours
40hrs / week

10hr shifts,

8pm - 6am: Full Time.

Location(s)
Lovelock, NV

Salary and Benefits
Competitive Pay $14-$16/hr DOE

Weekly Pay (every Friday)!

Job Description
Dispatch Call-Takers will be expected to answer phone calls from private residences and the general public. Call takers are expected to maintain a professional demeanor and gather as much information as possible from the caller. Call takers will be ask pertinent questions pertaining to the reason for the call and input information into our CAD - Based software and assign a patrol officer to the call, as well as communicate via radio.

Calls taken can range from simple service calls to high stress situations that require patience and professionalism. Frequent and regular communication with local police agencies will be required of all call-takers.

We hope that you will have strong sense of professional communications as you can be interfacing with many levels as well as general public on a daily basis.

Qualifications

Must be able to type 35 words per minute with minimum 90% accuracy.

Must have good phone etiquete.

Must be able to pass a background check.

Must be at least 18 years

Must have reliable transportation in order to be on time to work daily.

Must be able to multitask.

Prior experience preferred, but not required. Please have an open mind.

High School Diploma or equivalent.

Solid understanding how to use modern technology.

Must be willing to learn our Computer Aided Dispatch Software in a timely manner.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 10 hour shift
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Lovelock, NV 89419: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to stay up all shift, answer phone/radio calls and document on a reporting software?
• Are you willing to work 10 hour shifts, 8pm-6am?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

Work Location: One location

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