Summary

Security Guard will maintain a safe and secure environment for members and employees by patrolling and monitoring premises and personnel. Primary duties include visually monitoring members entering/exiting our branch lobbies for any unusual and/or threatening behavior, patrolling the premises at regular intervals, and responding to any distress calls and alarms. Report all incidents to appropriate internal personnel or law enforcement agencies.

Essential Functions

• Patrolling the premises regularly to ensure the interior & exterior of the branch appears safe for members and employees. Greeting members and implementing visual security checks on members/visitors, upon entry/exit. Security equipment may be used. Performing scheduled and random checks of designated areas throughout each assigned branch to check for any security breaches or suspect behavior.
• Monitoring surveillance cameras and responding to alarms within the premises. Complete reports by recording observations, information, occurrences, and surveillance activities (i.e., interviewing witnesses; obtaining signatures, etc.). Working with law enforcement in the case of suspected or reported criminal activity.
• Respond to security calls, whether in a branch location or the Administrative offices to offer help, assistance or surveillance of individuals.
• Controls traffic by directing drivers into and out of parking lots.

Non-essential Functions

• Other duties as assigned.

Expectations

• Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
• Needs to display a high level of attention to detail in security protocols.
• Problem solves and provides a safe environment for members and employees.
• Make members or visitors aware of rules that must be adhered to and communicated effectively.
• Contact the relevant authorities if a crime is committed or an accident occurs.
• Report to supervisors on a regular basis.
• Remove trespassers or unwanted individuals from the property.
• Record any suspicious activities to the Branch Manager or other manager-in-charge.
• Level II or Level III Security Guard certification will be required. Certification classes will be provided if Security Guard certification is not possessed.

Education: High school graduate or equivalent

Experience: Prior experience as a certified Level II or III Security Guard preferred but not required. A qualification in security training and/or basic first aid skills is preferred.

Equipment Requirement: Security Guard must provide and own a licensed firearm in order to obtain Level III Security certification.

Knowledge, Skills, Abilities: Must be able to lift up to 75 lbs., stand up & walk or “patrol” an area for up to & more than 2 hours on a regular, ongoing basis, with a 15-minute ‘seating break’ after 2 hours. Must be able to use security tools, such as a taser, stun gun &/or handcuffs & be able to demonstrate defensive physical movement to defend oneself, in the event of an altercation. Must be able to communicate effectively with members, supervisors & co-workers. Lifting, surveillance skills, ability to handle uncertainty, make good judgments & be dependable. Must also demonstrate professional emotional control, integrity & safety conscience/alertness. Level III Security Guards must have knowledge on how to properly maintain and use a firearm in accordance with FFCU Policy and certification requirements.