Security Officer

Full Time
Jackson, MS 39201
Posted
Job description
Description:

The Jackson Convention Complex is situated in the center of Mississippi’s capital city and the heart of Southern hospitality. The Complex boasts 330,000 square-foot of space that includes 60,000 square feet of exhibit space, 25 meeting rooms, a 382-seat theater, and the 25,000 square-foot Grand Ballroom.

OVG 360, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. delivering customized management plans for each of their venues. OVG Facilities specializes in event programming, booking services, and creating unique experiences that focus on providing premium content to enhance the guest’s experience.

Summary:

Security Officers are responsible for security during events and on a continuous operating basis. Security officers are required to provide a safe and secure environment for all JCC employees, guests, performers, vendors, contractors, and visitors. Officers are also responsible for assisting in the deployment and activation of the JCC Emergency Response Plan and JCC Evacuation Plan. Assistance with investigations as needed is also required. Excellent customer service towards internal and external clients is mandatory. This is a part-time, event-based, union and hourly position.

Responsibilities of this Position:

  • Uphold the Security Department's Prime Directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.
  • Resolve escalated security situations, providing appropriate warnings and complete ejections/arrests if warranted/necessary.
  • Ensure enforcement and compliance of the venue's Event Policies at all times.
  • Assist with directional and informational inquiries. Serve as escalation point for complaints/issues.
  • Appropriately document all major/minor incidents and/or investigations.
  • Apply principles of logical thinking to a wide range of intellectual and practical problems in order to successfully perform and direct varied & complex tasks.
  • Perform a variety of duties often changing from
Requirements:
  • High school diploma or equivalent
  • One to three years facility experience
  • Willingness to work any shift or as needed (irregular hours)

Physical Demands

  • This position requires heavy lifting, climbing, carrying, stooping, crawling and equipment operation.
  • The position requires work both indoors and outdoors and is subject to adverse conditions.

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


EEO Statement

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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