Job description
Position Description:About The Opportunity
Practice Hospitality is seeking a dynamic Loss Prevention Officer to join the team at Hotel Colee, the top Atlanta hotel in Conde Nast Travelers 2021 Readers Choice Awards.
About The Hotel
Designed to be the place where Atlanta turns up, turns out and gets down to business, Hotel Colee is at home in the heart of Buckhead. The neighborhoods first Autograph Collection hotel and a proud member of Marriott, Hotel Colees independent spirit takes flight with inviting interiors and innovative programming centered around causing celebration. With 7,500, sq. ft of meeting space, 291 well-appointed rooms, an exciting rooftop bar, pool deck perched over Peachtree Road and delectable food and drink morning to night, the property offers business travelers and group clients plenty of excuses for putting on their feathers and daring to make a statement.
Job Role
Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and team members.
Responsibilities
Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift.
Memorize and monitor life safety system including accurate layout of entire building, locations of standpipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
Administer CPR and First Aid.
Requirements
Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Ability to follow written and or verbal instructions.
Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.
FLSA Designation: Full Time Non-Exempt
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount on hotel stays
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Hospital indemnity insurance
Eligible to participate in the Employee Referral Bonus Program.
About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
Job Type : Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Atlanta, GA 30326: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Guard Card (Preferred)
Willingness to travel:
Work Location: One location
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