If you desire to put your years of leadership skills and experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Security Supervisor to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day ✨

• Love where they work ✨

• Be appreciated for what they bring to a team ✨

• Learn and grow with a company who truly values it’s people ✨

What’s in it for you?

• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts as low as $49 per night
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

About the role
Ensure the security and safety routines and tasks are properly completed in accordance with established standards.

What will you be doing?

• Ensure all security personnel functions are being properly completed by the department

• Ensures that all personnel are properly assigned at all times

• Review all reports completed by security officers to ensure accuracy and timely submission

• Maintain a good relationship with all departments in the hotel

• Reports all observed hotel property deficiencies and safety hazards

• Ensures that a thorough and complete investigation and report is made on incidents incurred by guests and associates

• Responsible for guest room surveillance in conjunction with Security Director

• Ensure that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Security Director

• Ensures all security equipment (walkie-talkies, radios, cameras, etc.) is kept clean and in good working condition

• Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest an/or associate access

• Reports all associates using unauthorized hotel entrance/exits when reporting to or leaving work to the Security Director

What do you bring to the role?

• Prior Security, law enforcement, military, or EMS experience required.

• College education preferred.
• Must pass a Motor Vehicle Record (MVR) Background Screening following Company Policy.
• Must possess exceptional people skills, effective writing ability, and logical thinking ability.
• Must possess the ability to wear a security uniform professionally and maintain impeccable grooming and attire standards.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
• Able to read, write and communicate in English.
• Must be able to stand, walk, sit, use hands, and reach for more than half of the normal work day.
• Must work well both independently and with others as a team player.
• Must work well under pressure.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.