Job description

The location of this position is in our Lancaster office.

The following are routine duties for this position:

• Schedule patients in electronic medical systems through phone, email or in-person patient contact.
• Room patients and complete their work-ups (vitals, history gathering, phlebotomy, communication of care-plan/s, and coordination of follow-up)
• Provide front office support by welcoming patients to the clinic, obtaining consents, ensuring appropriate medical history has been obtained and entered prior to the visit
• Understand medical terminology related to medications, common blood labs and diagnostic referrals
• Carry out the orders of the provider concerning patient care in a competent and safe manner. These duties include but are not limited to assisting with minor in office surgical procedures, patient teaching, medication dispensing (under a provider’s orders/direct supervision), vital signs, follow up care instructions, notification of test results, referrals to both specialty care and diagnostic care
• Properly operate and maintain specialized medical devices for the treatment and diagnosis of patients. Such devices include, but are not limited to, EKGs, equipment sterilizers, BMI monitors, etc.
• Coordinate clinical follow up/s including scheduling appointments, labs, referrals, etc.
• Order and facilitate arrival of medical supplies, office supplies, and medications
• Work with computers, web-browser technology, and EMR systems
• Foster a team environment with fellow support staff and providers
• Assist in outreach efforts for the promotion of new services and attracting new patients.

An applicant for this position should meet the following requirements:

• Completion of a medical assisting program, certification preferred
• Minimum of one year of direct patient care experience in primary care medical office
• To effectively communicate and education potential patients about the unique services and methodologies utilized at the center.
• A concierge-level of customer service with the patients at all times during an appointment and afterwards
• A commitment to effectively manage and deliver on organizational goals apart from direct patient care.
• Self-motivated and the ability to ask questions of other team members when help is needed
• Awareness and willingness to provide assistance to other team members.
• Well versed in the use of standard office software tools including word processing, spreadsheets and slide presentations
• Solid communication skills: written, verbal, and listening
• Be excited about joining a dynamic team, opening a new practice and creating great experiences for our clients and patients.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift

COVID-19 considerations:
All employees are required to be fully vaccinated

Work Location: One location

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