Seller

Full Time
Atlanta, GA
Posted Today
Job description

Job Summary:

WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of
globa l market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and
more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live
entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for
nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &
Sponsorship to create strategic music marketing prog rams that connect over 1,000 brands with
the 98 million fans that attend Live Nation Entertainment events each year. For additional
information, visit www.livenationentertainment.com .
Liv e Nation’s Concerts Division is where tours are born, artists come to life, and fans get to
experience the rush of live music. From our dozens of owned/operated Amphitheaters to our
Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a
fun and upbeat work culture with no shortage of opportunities. With perks ranging from free
concert tickets to dog - friendly offices, to progressive benefits like student loan reimbursement
and adoption/fertility support... it’s no wond er we are certified as a Great Place to Work
organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel
like they belong and can thrive in our community, so we strive to help you achieve your career
and personal goals. Liv e music is our passion and where we find our common ground. There has
never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,
forward thinking and committed. At Live Nation Entertainment, our people embrace these
qualities, so if this sounds like you then please read on!
THE JOB
US Concerts is seeking a Venue Merchandise Specialist. Are you someone that enjoys working in
a fast - moving environment? Do you enjoy live music? Do you enjoy working with a team of
people supporting a common goal? Are you someone that thrives in guest interaction roles?
Then the Live Nation Merchandise Specialist position may be the right opportunity for you.
Merchandise Speci alists are directly supervised by the venue’s Merchandise Manager. They
arrive at a concert venue on show day and immediately jump into motion. Artist merchandise
needs to be inventoried, distributed, and displayed for sale. When the gates open, fans ru sh into
the venue to buy their shirts, hats, and posters, and they flock to you. You fulfill their orders
quickly and carefully while taking the time to make each fan smile. After the show is over, you
help the team reassemble the remaining merchandise. Once reconciliation is complete and the
merchandise returned to the Artist, you head home, knowing you put in a full day’s work.
WHAT THIS ROLE WILL DO
Objectives of the Role
• Provide an exceptional merchandise purchasing experience for all guests and f ans in Live
Nation venues
• Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and
sizes as requested
• Accurately ring - up guest purchases in Live Nation’s sales system
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue
Duties & Responsibilities
• Participate in inventory count - in and count - out procedures
• Create visually appealing displays and price items correctly
• Complete sales transactions for each guest
• Support successful sales operations at each event
• Contribute to a positive work environment
• Perform physical duties as required by the role, such as moving equipment or
transferring merchandise between locations
• Take direction from their supervisor, the venue’s Merchandise Manager
WHAT THIS PE RSON WILL BRING
Skills & Qualifications
• Specialists are detail oriented, supporting accuracy and completeness in order fulfillment
• Specialists are quick thinking and able to respond to guest requests
• Specialists are guest oriented, focusing on their requests
• Specialists must be team - driven, working as part of a larger unit
• Specialists need the ability to interact with guests politely
• Specialists should be self - starters that do not require significant supervision
• Specialists must have basic math skills – addition, subtraction, multiplication, and division
Experience
• Guest service positions desirable
• Retail sales backgrounds not necessary
• Positions that leverage customer service or hospitality
• Prior experience is not as important as the appropriate atti tude and interpersonal skills
Job Requirements
• Must be available for the entire concert day, with shifts as long as 15 hours (with breaks)
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs using proper lifting techniques
• Must be able to work in outdoor environments in potential extreme temperatures
• Must have a working understanding of touch - screen based systems
• Must be of legal working age in the state
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and
inclusion. You will be working in an inclusive environment and be encouraged to bring your
whole self to work. We will do all that we can to help you successfully balance your work and
homelife. As a gr owing business we will encourage you to develop your professional and
personal aspirations, enjoy new experiences, and learn from the talented people you will be
working with. It’s talent that matters to us and we encourage applications from people
irresp ective of their gender, race, sexual orientation, religion, age, disability status or caring
responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age
(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and medical care leave, mental or physical
disability (including HIV and AIDS), marital status, domestic partner status, medical condition
(including cancer and genetic characteristics), genetic information, military and veteran status,
political affiliation, national origin (including language use restrictions), citizenship, race, sex
(including pregnancy, childbirth, breastfeeding and medical conditio ns related to pregnancy,
childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,
or any other basis protected by applicable federal, state or local law, rule, ordinance or
regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance
and the California Fair Chance Act and consistent with other similar and / or applicable laws in
o ther areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this
reason, Live Nation will make reasonable accommodations for the known physical or mental
limitations of an otherwise qualified individual with a disability who is an applicant consistent
with its legal obligations to do so, including reasonable accommodations related to pregnancy in
accordance with applicable local, state and / or federal law. As part of its commitment to make
reasonable accommod ations, Live Nation also wishes to participate in a timely, good faith,
interactive process with a disabled applicant to determine effective reasonable
accommodations, if any, which can be made in response to a request for accommodations.
Applicants are in vited to identify reasonable accommodations that can be made to assist them
to perform the essential functions of the position they seek. Any applicant who requires an
accommodation in order to perform the essential functions of the job should contact a Hu man
Resources Representative to request the opportunity to participate in a timely interactive
process. Live Nation will also provide reasonable religious accommodations on a case by case
basis.
HIRING PRACTICES
The preceding job description has been des igned to indicate the general nature and level of work
performed by employees within this classification. It is not designed to contain or be interpreted
as a comprehensive inventory of all duties, responsibilities, and qualifications required of
employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available
in a timely and efficient manner. Live Nation may pursue all avenues available, including
promotion from within, employee referrals, o utside advertising, employment agencies, internet
recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this
position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal
Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be
paid. It assumes that the successful candidate will be in Colorado or perform the position from
Colorado. Similar positio ns located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into
consideration a candidate’s education, training, and experience, as well as the position’s work
location, expected quality and quantity of work, requ ired travel (if any), external market and
internal value, including seniority and merit systems, and internal pay alignment when
determining the salary level for potential new employees. In compliance with the CO EPEWA, a
potential new employee’s salary hi story will not be used in compensation decisions.

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