Do you Love Digital Marketing?

Want to be on the cutting edge of paid advertising?

Want to be challenged to continuously be the best in your field?

Well, then this might be exactly what you’re looking for.

We are GROWING and looking for a dedicated Account Manager to start immediately!

Client Accelerators is a digital marketing agency that focuses on paid advertising. We currently spend over $50 Million Dollars a year on platforms like Google, YouTube, Facebook & Instagram.

We write their copy, set up their tracking, run their ads, and analyze their data, which allows our clients to double, triple, and even quadruple their sales with our advertising skills.

What Does a Senior Account Manager do at Client Accelerators?

As a Senior AM, you are responsible for developing client relationships that promote retention and loyalty. Your job is to work closely with our clients to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. You will be expected to provide a moderate level of technical support to customers with the goal to keep clients satisfied with our products and being technically competent enough to resolve issues without much back and forth.

To be a successful Senior Account Manager, one must excel at collaborating with others to drive best practices, working directly with clients to achieve success, communicating with clients and teammates, and identifying opportunities for product expansion with clients.

You are the client’s main point of contact at the company and therefore you are expected to maintain an enthusiastic “can do” attitude at all times when customer-facing.

You will be expected to develop a thorough understanding of client objectives and success metrics to drive tailored solutions that will ultimately increase adoption and retention.

This position involves working with our clients on an ongoing basis as their primary point of contact; sending scheduled updates to all clients on the progress of their campaigns and creating and maintaining retention and referral programs to retain existing clients.

Senior Account Manager Responsibilities

• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Reporting on Google, Youtube, Facebook, or TikTok Ad Campaigns.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Requirements

• Bachelor's degree preferred.
• Must have 2+ years of experience with business development, sales, or account management in an advertising agency.
• Must have worked as an Account Manager / Senior Account Manager in the Digital Marketing Industry.
• Experience managing large account portfolios preferably in the Consulting/Coaching niche.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Asana, Google Suite, and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Benefits

• Full Benefits (Medical and Dental Insurance)
• Flexible Work Hours
• Competitive Salary Package
• Paid Leaves

Note: You can work fully remote or from one of our US offices (Augusta, New Jersey or Florida).