Job description
Our key Interventional Pain therapies include: Balloon Kyphoplasty, Vertebroplasty, and Radiofrequency Ablation
Click here to learn more about our Balloon Kyphoplasty products.
Click here to learn more about our Vertebroplasty products.
Click here to learn more about our Radiofrequency Ablation products.
Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion systems for chronic pain, severe spasticity, RF Nerve Ablation.
Click here to learn more about products.
A Day in the Life:
At Medtronic, the Senior Clinical Specialist, supports the Neuromodulation Pain,Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field based role.
Responsibilities may include the following and other duties may be assigned:
- Represents Medtronic during surgical procedures (trials, implants, revisions) by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
- Maintains a working knowledge of competitive products
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies - this is achieved by coordinating: one on one teaching sessions, formal in-service education programs, seminars and/or outside symposia
- Assists Management and Sales Training department in education/training of new employees in the district
- Complies with required event reporting and documentation utilizing Medtronic technology tools
- Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district
- Responsible for managing inventory provided for case coverage, Including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
- Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
- Visits accounts to replenish literature and establishes/maintains relationships with office staff
- Mentors Associate Clinical Specialists
- Ability to effectively use a mobile phone, IPAD and PC
- Ability to manage personal expenses and budget effectively
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Follows all work/quality procedures to ensure quality system compliance and high quality work
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
A High School Diploma or GED with a minimum 8 years of clinical or medical sales experience; or
An Associate’s Degree with a minimum 6 years of clinical or medical sales experience; or
A Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience.
Nice to Have:
Bachelor's degree in a health care related field
Master’s degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
• Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
• Ablity to serve as the primary resource for scheduled and unscheduled clinical events,periodically required to work weekends,evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
• Ability to work efficiently and autonomously with little direction when outside of clinical events
• Ability to attend national meetings, district meetings and other training as requested
• Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
• Ability to lift up to 40 lbs
• Ability to sitting, standing, and/or walking for 8+ hours per day
• Ability to bend/stoop, squat and balance frequently
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
**Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
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