Description

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary

The Senior Global Program Manager’s primary role is to support high-quality program execution across TechnoServe's portfolio of over 90 projects in Africa, Latin America and India. This role reports to the Chief Program Officer and works in collaboration with Regional teams, finance, grants and contracts, and human resources to design and implement analyses, processes, frameworks, resources and tools that support improved project operations. This role will also support Country and Regional teams to directly mobilize new projects, ensuring they are established in compliance with donor and local legal policies, and set up for success. This is a dynamic position that requires a combination of skills in project operations, people and knowledge management.

Primary Functions & Responsibilities:

Program Management (40%)

• Collaborate with the Finance and Impact team to develop, test, and scale a comprehensive project management tool
• Develop and facilitate use of common best practices, tools and knowledge sharing related to program operations, including the the project mobilization and close out toolkits, across countries, regions and practices
• Lead initiatives and develop tools and templates to improve key project management responsibilities, such as donor reports, work plans, and budget management
• Coordinate with Finance, Grants & Contracts to improve existing systems and processes
• Lead the continuous improvement and development of key donor operations manuals
• Develop other programmatic templates, guides and resources as needed
• Develop onboarding program for Country Directors and other senior field staff
• Coordinate and nurture a strong community of practice with Regional Program Managers
• Organize and facilitate operations-focused meetings and trainings regarding knowledge sharing or the deployment of new tools and resources
• Review our program operations and identify improvement areas

Direct Project Support (30%)

• Lead mobilization of new projects
• Act as interim project manager for key projects if/when needed
• Support the recruitment and orientation of new project managers, directors and senior field staff on TechnoServe policies, procedures, structures and tools

Issue Resolution (30%)

Help to resolve specific operations issues as they arise, as needed. Likely to include mediating confusions or disagreements related to recruiting, budgets, compensation, staff mobilization, roles and responsibilities, and program quality.

Basic Qualifications:

• Bachelor’s degree in international development, economics, business administration, or other relevant subject.
• Minimum ten years of related professional experience required; or Master’s degree and seven years of experience.
• Willingness and ability to periodically travel for extended periods of time (up to 1 month)
• Proficiency in written and verbal English.
• Strong project management skills including the ability to anticipate demand and manage multiple tasks and projects while meeting tight deadlines.

Preferred Qualifications:

• Experience directly managing or backstopping economic development projects in Latin America, Africa or India.
• Well versed in project management tools and systems.
• Outstanding written and visual communication skills including narrative reports and PowerPoint presentations.
• Proficiency in Spanish, French or Portuguese

Knowledge, Skills and Abilities:

• Strong interest in project operations, including finance, compliance, legal requirements and human resources.
• Entrepreneurial mindset and passion for identifying gaps and proposing solutions for continuous improvement.
• Strong interpersonal and cross-cultural skills.

Applicants must have US work authorization at the time of application. This position requires, at a minimum, working from our Arlington Headquarters the first and third Thursdays of each month.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)