The Field Access Specialist Senior Manager leads, manages, and coaches a regional team of Field Access Specialists who educate HCPs on the Immunology-Gastroenterology patient experience programs focusing on access and reimbursement support. In this role, you will be supporting the Great Lakes Region. The Senior Area Manager is expected to have deep market access expertise in order to help ensure the FAS works compliantly and effectively to provide access and reimbursement support for the Abbvie Gastroenterology Immunology Portfolio.

The FAS Senior Manager must have demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support. The primary responsibility of the FAS Senior Manager is to ensure their team of FAS effectively engages customers to understand key coverage, coding, payment, product acquisition and affordability dynamics for AbbVie products in their local geography. The FAS Senior Manager will spend the majority of time working with the FAS and conducting quarterly co-travels to ensure the FAS is compliantly and effectively leveraging the tools and materials provided by Abbvie. In addition, the FAS Senior Manager will help implement and monitor quality control measures to ensure all team members are in compliance with AbbVie expectations and ways of working.

The FAS Senior Area Manager must effectively and compliantly engage with a team of internal stakeholders, including Patient Services, Managed Health Care, Sales, and Access and Reimbursement support hub.

Key Responsibilities:

• Ensure team compliance with the appropriate ways of working
• Work with cross-functional partners to educate customers on AbbVie patient access and support programs as established by Patient Services
• Assist in the implementation of patient services access resources and programs into area execution, including identifying training needs, in-field and National/Regional meetings, with the purpose of elevating regional effectiveness
• Work with peers in Market Access and Trade to understand the changing Healthcare Landscape and communicates appropriate information to the FAS team
• Appropriately communicate patient services and access program information to sales teams in a compliant way
• Utilize analytics tools to monitor call activity and capacity
• Develop, implement and execute effective skill development plans for direct reports. Deliver consistent coaching direction via field-travel and meeting engagements and optimize their ability to provide effective access to support HCPs.
• Develop, monitor and advance development planning process with direct reports.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.