Job description
Who You Are
You are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient's conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don't want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member. Does this sound like you? If so, we should talk.
Who We Are
We are Honest Medical Group, a groundbreaking team of healthcare professionals focused on making a major impact in healthcare. At Honest we align every aspect of our health plans to support patients seeing our providers; we drive health improvements, create a seamless member experience, and eliminate duplicative costs. We listen to the needs of our patients and our employees, continually working to push beyond the status quo in which the care system manages patients today. For us, it's all in an Honest day's work.
Your Role
As the Senior Manager, Transformation you manage key implementation processes to ensure proactive clinical care and optimal clinical quality for our patients. Your role will be to work closely with payer and provider partners to implement and operationalize our care models within a market. To achieve this, you will need to: rapidly assess the current and future state needs; build and execute on a clinical, quality, and operational plans; and utilize a collaborative, team approach with our payer and practice partners.
As part of the Transformation team, you sit between the business development and the operations functions to ensure partner success. By doing so, you will drive successful adoption of Honest's care model and significant improvements in clinical quality, operational performance, outcomes, cost effectiveness, and consistency in care delivery.
Primary functions for this role include:
- Work closely with the Business Development and Operations Teams to scope and create actionable transformation plans.
- Participate as a member of an assigned transformation team leading workstream transformation in partnership with operations and Honest's partners.
- Work closely with our payer and provider partners and clinicians to ensure success in a timely manner.
- Balance empathy, advocacy, and ability to drive results by being an effective collaborator to our partners and clinicians.
- Ensure results by closely measuring and monitoring market outcomes and performance.
- Escalate, communicate, and solve for barriers to success.
- Facilitate improvement of provider performance by analyzing, interpreting, and communicating utilization and quality metrics.
- Collaborate with internal cross-functional teams to support provider performance and resolve barriers and challenges.
Qualifications:
- MBA or graduate degree in business or related field, preferred. Bachelor's degree required.
- 2+ years' experience in a healthcare environment in the performance of operational services for health systems, health plans, medical groups, providers, clinics, or healthcare delivery organizations.
- Experience with value-based care programs (e.g., Medicare Advantage) and pillars (e.g., medical management, risk adjustment, etc.) is preferred
- Experience working with providers to support adoption of clinical programs, enabling technology, and use of data in practice is preferred.
- Ability to develop high-quality materials, work on concrete deadlines, and deliver results independently.
- Advanced skills in Microsoft Office (Outlook, Word, PowerPoint, Excel)
- Willingness to travel 40% of the time (on average).
- Demonstrated success working as a tea player to support execution of strategic priorities.
- Comfort working in a fast paced, ground up, business build.
How You are Supported
- As a full-time team member, you will benefit from Honest's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.
- As a part-time team member, you will benefit from Honest's total rewards package, including competitive base pay with bonuses, pro-rated paid time off, paid holidays, reimbursement for continuing medical education, 401k with match.
- Family friendly policies that support paid parental leave and flexible work arrangements
- As a team member you'll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest
- You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest's high-quality, value-based, care model.
Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Honest will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email careers@HonestMedicalGroup.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.
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