Job description
At Talkdesk, we are courageous innovators focused on helping organizations around the world create better customer experiences. Our AI-powered cloud contact center solutions optimize our customers' most critical customer service processes. We are recognized as a Contact Center as a Service (CCaaS) leader by influential research organizations including Gartner. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint.
You will be responsible for managing the day-to-day accounting operations primarily focused on General Ledger, Fixed Assets, financial audits, and partner commissions.
Responsibilities:
- Maintain monthly close schedule and prepare adjusting journal entries
- Perform monthly account reconciliations and variance analysis
- Drive improvements to the close process through automation
- Update accounting policies as they relate to revenue recognition
- Assist in managing several revenue and deferred revenue accounts
- Assist the accounting team through successful annual financial audits
- Partner with FP&A on budgeting, forecasting, and flux reviews
- Ad hoc projects, as deemed necessary
Requirements:
- Master's Degree in Accounting or Business Administration with an Accounting emphasis preferred; CPA required
- 2+ years of Big 4 accounting firm audit experience
- 2+ years in a corporate accounting capacity, SaaS experience, International Accounting, advanced revenue recognition and stock compensation knowledge strongly preferred
- Excellent communication skills, and ability to express complex issues and recommendations to Finance leaders.
- Excellent conflict management skills at all levels in the organization as well as an effective and resilient stress manager.
- Demonstrated experience with monthly and quarterly close
- System savvy with implementation experience; NetSuite experience strongly preferred
- Proactive, independent, accountable, and responsible – must be eager to drive best practices, initiatives, and continuous process improvement
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
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