Senior Technical Recruiter - Cloud Services

Full Time
Raleigh, NC 27603
Posted
Job description
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech, and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all, and we need you to help us find the right people to do it.

Cox Talent Acquisition (CTA) is responsible for attracting best-in-class diverse talent that will enable Cox to build a better future. CTA operates in a matrix-style environment where autonomy, collaboration, and agility are vital to our success. Our approach to talent acquisition provides personalized candidate and client-focused services to maximize hiring outcomes and drive business results. Each member of our team has the responsibility and opportunity to influence CTA strategies, innovate improvements in our function, and drive exceptional experiences across our customer groups.

This role will be based in the Raleigh, NC office of RapidScale, a Cox Business company and an industry leader in managed IT services. RapidScale is one of the fastest-growing Managed Cloud Computing companies in the industry and provides Managed Cloud services to companies of all sizes.

What's In It For You?

Things like a great work-life balance and an inclusive company culture are important. At Cox, we're ahead of the game; they've been important to us for years! Here's a sneak peek at how you can benefit as a Cox employee:
  • We want our people to succeed, plain and simple. We're all about professional development, continuing education, and helping your career grow (often on our dime!).
  • Our innovative culture provides us with a roadmap to keep ahead of the competition, and our excellent reputation with clients in our industries reflects that.
  • At Cox, we foster a culture of integrity and fairness, which we generously recognize and reward.
  • We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
  • We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
  • How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
  • At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our amazing healthcare benefits.
  • 10 days of free child or senior care through your complimentary Care.com membership.
  • Generous 401(k) retirement plans with up to 8% company match.
  • Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Want to volunteer in your community? We encourage that and even offer paid hours for you to do so.
  • Employee discounts on hundreds of items, from cars to computers to continuing education.
  • We all love our pets-whether they walk, crawl, fly, swim, or slither-and we're happy to supply insurance for them as well.



At Cox, we want what's best for you and do our best to provide it. Our benefits give you peace of mind and security for you and your family.

Duties & Responsibilities

The Senior Technical Recruiter is responsible for managing full life cycle recruiting, supporting fast-paced, high-growth software engineering, product development, or technology-focused business units. In addition, the Talent Acquisition Senior Tech Recruiter coordinates the recruitment process with leaders to identify best-in-class diverse talent, ensures consistency and equitability in the recruitment process, meets all Company objectives and legal guidelines, and maintains effective working relationships with all levels of company management to anticipate talent needs and recommend the most qualified candidates for positions.
  • Serve as a trusted CTA partner by driving day-to-day recruiting operations in alignment with short-term talent needs and long-term business growth.
  • Drives and manages the interview and selection process
  • Support an average workload of concurrent requisitions depending on the complexity
  • Develop relationships with multiple hiring managers (Supervisors, Manager, and Director) and Human Resources Business Partners to serve as the subject matter expert for specialized talent acquisition needs
  • Conduct formal, consultative, and detailed intake sessions with the hiring manager at the beginning of the search to ensure clarity in understanding and define recruiting process
  • Develops an in-depth understanding of the business and candidate qualifications and competencies to fill the needs
  • Consistently utilize creative sourcing and marketing techniques including but not limited to resources and tools provided by the department, internet mining, cold calling, community programs, alumni organizations, and referral programs to ensure the best possible recruitment outcomes
  • Ensure a diverse talent pool is sourced, assessed, and presented for open positions
  • Ensure all internal and referral applicants are guided through the recruitment process with the highest level of customer service
  • Build and develop a strong, competitive bench of external talent for all opportunities within the assigned functional area
  • Partner with Compensation, as appropriate, to ensure offers are compelling, competitive, and equitable
  • Define and executes a targeted search strategy for each open position, following the detailed process map and assessing success as defined by the SLAs and KPIs
  • Establish and maintain a candidate database of pre-qualified candidates to meet current and anticipated staffing needs via comprehensive targeted research of internal company databases, associations, and discussions with professional networks as well as utilizing additional creative recruiting techniques
  • Utilize the ATS system to maintain candidate information and accurate data for reporting purposes
  • Responsible for ensuring EEO and recruiting practices are consistently administered throughout the hiring process and documented in the appropriate manner
  • Serve as employment brand ambassador for both internal and external customers and seeks ways to proactively promote and leverage employment brand within and outside the organization
  • Participate and/or lead special projects and initiatives to support Best in Class recruiting practices



Minimum


  • Bachelor's degree in a related discipline and 6 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience, a Ph.D. and 1 year of experience, or 10 years of experience in a related field.
  • Experience recruiting for technology or software development roles in a professional, corporate, or staffing environment.
  • Strong client-service orientation and proven ability to partner with business leaders to successfully drive talent acquisition
  • Knowledge of and experience with an Applicant Tracking System (Taleo, Workday, Kenexa BrassRing, iCIMS, etc.)
  • Proven ability to create and maintain client rapport with all levels of leadership, ensuring their business needs are met in a professional and timely manner
  • Exercises skill and diplomacy to establish HR as a trusted, credible business partner
  • Strong problem-solving and presentation skills and ability to gather, analyze, and report performance data
  • Ability to understand the business lifecycle and manage complex data to support business decisions
  • Strong negotiation and consultative skills with the ability to influence and deliver results
  • Experience managing sensitive and/or confidential information
  • Strong written and verbal communication skills



Preferred


  • BS/BA degree in a related discipline
  • 2-3 years experience supporting software, Cloud provider, managed services, or systems integration roles
  • AWS Certification
  • HR Certification(s) (ex: AIRS) a plus
  • Business acumen and management of talent acquisition metrics



About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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