Senior UX Designer & Researcher

Full Time
Pittsburgh, PA 15222
Posted
Job description

Senior UX Designer & Researcher

WHO WE ARE
Experiment More. Risk Less.
The world is full of infinite combinations & outcomes. The only constant is, there is no perfect way.
So make haste. Experiment. Move forward. We'll help you get there.
We aren’t know-it-alls (because there’s too much to know). Instead, we have a "let’s see what works" mentality. This approach helps drive work we’re proud of and a culture that keeps us going.

WHAT YOU'LL DO
The Senior UX Designer & Researcher works with internal teams and clients to lead the effort in creating cohesive, human-centered user experiences across multiple touchpoints, including websites and applications. This role is responsible for leading UX design and research to help inform strategies for customer engagement for a multitude of client projects.

The Senior UX Designer & Researcher also works with the greater UX team to identify: features, requirements, tasks, challenges, business goals, and user needs for any project assigned. The findings from those exercises are utilized to help formulate strategies to achieve the business goals while maintaining intuitive user experiences.

DAY TO DAY DUTIES

  • Promoting a human-centered design approach and ensuring the needs of the user are met on all assigned projects.
  • Facilitating design-thinking workshops to help achieve the goals of the project.
  • Leading the conversation in all client meetings regarding UX.
  • Performing various surveys, interviews, or any other applicable user/stakeholder feedback method on any given project.
  • Conducting user-testing and other usability testing required to inform UX decisions and recommendations.
  • Conducting multiple presentations and meetings to relay UX findings and documentation to clients and internal teams.
  • Creating and/or modifying information architecture documents and diagrams to represent best case scenarios for user interactions. These documents include but are not limited to; user flows, site maps, wireframes, and prototypes.
  • Leading digital ADA compliance efforts and identifying various compliance issues; WCAG and Section 508.
  • Partnering with the creative team to assure UX best practices are implemented within the visual design and/or content (where applicable).
  • Participating in the creative review process to assure that all client and user objectives are achieved by the proposed design.
  • Providing UX guidance and expertise during brainstorming sessions and/or client meetings.

WHAT YOU BRING TO THE TABLE
You’re looking for a creative communications agency because you love impactful work. You understand that creativity is best practiced across the agency – UX, strategy, media and account management. You’re a great manager of time, space and people. You have that magical ability to think big picture one minute and get into the weeds the next. You’re curious and an excellent communicator. You’re someone everyone wants to work with. You have an intense work ethic; you take great pride in your work and your agency. You thrive in a constantly changing environment. You are competitive, driven and have a distaste for the word “can’t”. You have a desire to learn and grow. You have an opinion. You like to have fun.

REQUIREMENTS

  • Bachelor’s degree in marketing or related field required
  • 5+ years experience in a related UX field
  • Bachelor’s degree in either design, research, HCI, or related fields
  • Expected to maintain and learn new trends and best business practices
  • Some travel may be required

At Chemistry, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and help make communication better for our clients. Chemistry is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

#LI-Remote #LI-Hybrid

Job Type: Full-time

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