Job description

M.Bird is looking for hardworking and dedicated server assistants to provide assistance to our servers and ensure that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties.

To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and achieve excellent customer service at all times.

Server Assistant Responsibilities:

• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Maintain proper grooming and uniform standards
• Ensure interior and exterior cleanliness of restaurant
• Set and reset tables perfectly guest ready in a timely manner
• Sweep floors throughout entire restaurant
• Carry dirty dishes, glassware, and silverware to the dish area for cleaning
• Handle guest complaints professionally and alert a manager immediately
• Communicate with managers and hosts regarding table availability and key table updates
• Maintain high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

Server Assistant Requirements:

• High school diploma or GED.
• A food handler's license.
• Proven experience working in the restaurant industry.
• Sound knowledge of proper food handling procedures.
• The ability to work as part of a team.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

This is a position that gets tipped out each shift worked.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Physical setting:

• Bar
• Upscale casual restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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